The back of the van was dirty and had water or liquid in the middle of it. I had to cover it with a rug to not get mattresses dirty. My paperwork sited the miles of the van at 28252. When I got into the van, it was actually 28258. Even after bringing this to their attention, I was charged for the extra miles. I guess it may seem like no big deal, however if this is happening to a lot of customers, this is a true sign of a lack of integrity. Word to the wise, check the mileage yourself and ask for new paperwork if there is a difference. Otherwise, this location always has a nice option of trucks and they're conveniently located.
MARY S
Krueger True Value
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Neenah, WI 54956
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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While the Pa. pick up site said the Neenah drop off site did not exist and gave many texts insisting on our calling for help, the U-Haul web site was accurate and the drop off site was near to our destination.
SUSAN EWindshield was filthy dirty. Other than that, the interior of the van was clean enough.
steve pI took a note on the miles and I was over charge for the price of travel and to from my location
Catrell WKrueger True Value provided excellent customer service. Thank you so much !
KATHLEEN P