Well for starters, you can let your customers know that the pickup location CAN AND WILL change with no prior knowledge. Make sure that all the equipment that your customer PAYS FOR is in the damn truck! We paid for furniture blankets and didn't get ANY. Since we had to spend OVER A FREAKING HOUR to get our truck, I didn't care about the blankets. It wasn't worth the headache to call customer service, which is a JOKE btw) to get reimbursed for them. So no, I didn't enjoy my U haul experience.Michael K.
Moving Truck Rental in Muskogee, OK at Sunshine Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Muskogee, OK 74403
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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They never sent me the email they were supposed to send me confirming how much gas had to be in the tank when I dropped it off and how the truck should look when dropped off. The lady said a quarter of a tank is all that needs to be in the truck so we dropped it off with a quarter of a tank and then I get charged an additional $84 for not having it where the gas was supposed to be even though I had no way of knowing how much gas to put into the truck. Also when picking up the truck it was the worst experience I have had. The place was gross and took them about an hour to get me the truck. The truck also wasn't cleaned out from the last person hat used it so the back was gross before we used it. (We cleaned it out before packing it and after unloading)Kevin S.
The service was horrible!!! I will never rent from this location again.MARKITA J.
Same- this locale was shady. I did not get my 25.00 deposit back for cleaning the u haul.Brian H.
Owner/operator wasn't very knowledgeable of the system and requirements. Completed the express checkout online and it still took a considerable amount of time to get things in order. Had to hunt the person for the uhaul down, by having his employee call him. Not impressed, not likely to use Uhaul for any future services.Julia H.
The owner of the location was very rude and didn't checked us in right then because he said he couldn't do itMary H.
the location was greatedgar S.
I didn't like uhaul taking the money off my card for the extra mileage without my authorization. Otherwise everything was great.Eddie T.
Overall an excellent experienceHoward Y.
Dropped it off on a Sunday. So no one thereSHIRLEY M.
Well the only thing that I didn't like is that I return the truck with a full tank of gas which was more then the 3/4 full that I was given.And then I was charge for mileage which was about $30 which should have equal out to the price of the mileage. But other then that I pay it and the service was good at both location.Aaron T.
The rental was very smooth and trouble free.sherry M.
Very nice lady handling the business. However, she knows nothing about the equipment.Pamela C.
Staff was friendly and helpful.Mike R.
Great place except the lady kept trying to talk me into renting from another location because I would be dropping her truck at a location closer to my home and she didn't want to loose her 20' truck. I didn't want to be inconvenienced any more as McAlester location (Consignment Exchange) had already inconvenienced us enough. I had reserved (by phone) originally with Consignment Exchange in McAlester with 9:00 Sat. pickup time. The two ladies at the counter took forever to get to us and when they did we understood why. I am sorry neither one of these ladies need to be representing your company. They both appeared to have problems hearing and understanding what we were telling them. They gave us incorrect information. For drop off, they told us that Heavener and Wilburton sites were both closed down. When we told them we knew they were not. They were so difficult and confusing to deal with that I walked away before they had my credit card information. It is scary to think of what they could have messed up with that information. I will never set foot in that place again. They not only lost my UHaul business that day but also lost the sale of some of their furniture I was considering.Rebecca Y.
Empty the Ash traysJamie M.
The worker was cooking pizza and brownies on the inside of the store. The uhaul door was locked . She had me to go back outside the store around the building to the uhaul door where she unlocked the door to set up my paperwork. She had to check on her cooking in between the paperwork.CORAL T.
The person at this location emphasized the importance of refilling the gas to tank to the level prior to my use. You cannot emphasize this item enough.craig K.
The lady at the drop off site was so nice and helpfullLynn P.
very friendlyJada B.
I didn't like I had to go to Muskogee to get a Uhaul, when I leave in Wagonerleah B.
Great experience, despite some computer glitches. Megan has great customer relations skills.Deborah B.
It took us two hours to pick up our uhaul. The online progress was slow it kept trying to charge is for something we didn't want. She had to call for help like 5 times. She was alone with no help. Uhaul needs a better system and better training for their locations.David L.
This was the worst place I have ever seen. If I ever use UHAUL again, it will not be at this location. I won't go into detail but I must say the best part of this was the two great men that came from UHAUL to try and correct this mess. Thank you to them.DianaWanda W.
Not very knowledgeable, was not open on time,the lady behind the counter helping me stated uhaul will cheat you out of your money and also waited until another customer walked out of the door and called her several words out of her name, the uhaul was messy on the inside still had trash from the person before me, uhaul also needed maintenanceKENISHA B.