I had to wait a while when I got there. I know it's not possible to entirely avoid wait time occasionally, but maybe with more help there wouldn't have been several of us waiting at the door despite getting there at the scheduled time.BRANDON B.
Moving Truck Rental in Mount Pleasant, SC at Life Storage
(Distribuidor de U-Haul del vecindario)
Mount Pleasant, SC 29464
Services at this Location:
- Lun. - vie.: 9:30 a. m. - 5 p. m.
- Sab.: 9:30 a. m. - 1:30 p. m.
- Dom.: 12 p. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Mount Pleasant, SC 29464
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Evan was a pleasure to work withJames G.
Signage at entrance for where to pickup.Andrew S.
They charged me a fee for wrong drop off and it was the location on my contract. Unfriendly not helpful at all.CHRISTY S.
We ordered truck 24/7, we arrived at 8am with NO access to a truck. No email from uhaul, called EVERY phone number supplied by uhaul emails with computer only for bill pay or roadside assistance.. office to open at 9:30. We waited with 4 others & attendant arrived at 9:40. He took approximately 15 minutes to get the office open to assist all of us waiting. Now mind you I am paying a moving company while I wait on him & uhaul DID NOT PROVIDE ME EMAIL, TEXT or PHONE CALL with CODE!!!!!!!!!!! To pick up the truck. I drove 2 hours from my home to this haul location & had to wait almost another 2 hrs to get the truck. This is not my first 24/7 order, not sure i will use again & will definitely not recommend. VERY POOR SERVICE.Darlene H.
Keep up good work. Thank you.Jesse S.
Truck dirty in the back including plastic left behindJames B.
Truck cab was dirty and had trash inside.Bryceson B.
We had a terrible experience with this location. Vehicle was in poor condition (no wiper fluid, engine hesitation, unsafe braking) , covered in cigarette ash and was not cleaned/sanitized given the current pandemic. Service manager was rude and not available for help at our requested reservation pick-up time (office was closed/locked). It took over an hour to get our keys as they were not in the lockbox for contactless pickup. Rent elsewhere.Lynch T.
Even though I completed this truck rental through the app and went into the main office to literally just pick up a key for 30 seconds w/no one else in there, I was asked to wear a mask immediately upon entering. Perhaps not mandate mask wearing in these instances?Badi B.
The equipment was dirty. It was not cleaned when I got it. There were water bottles inside, there was a Wild Dunes placard in the windsheild, the cup holders were filthy, and the steering wheel was dirty. The whole cabin smelled like Febreeze so badly I had to keep the windows open. Also- I had arranged to have 2 furniture dollies. The location removed them from my order without my knowledge because they were out of them. I arrived at 8:30 expecting to have them and they weren't there. I had to wait an entire hour for the location to open just to be told they didn't have any dollies for me to use. I was loaned a utility dolly and told to go to Lowes to purchase dollies. I had to do this in A RUSH to meet my movers at 10. I spent $75 out of pocket that I shouldn't have had to do and now own two dollies I don't need. I will NOT use this UHAUL location again, nor UHAUL, nor recommend your services. VERY dissapointed.Eliza A.
The rep was not present until about 5 minutes after my appointment time. By that time several people were already waiting. They did not have one of the dollies requested and I heard at least one other customer being told they didn't have something (including the type of vehicle) included in their reservation. When I came to return the vehicle, the rep was on his way out again. I suggest getting some more help and resources during the moving season, especially on a Saturday.Brian H.
Truck was not in good shape. The headliner was ripped and hanging down, the seats had cracks and burns and the truck interior was dirty. Put a new headliner in, re-cover the seats and deep clean the interior.Stephen L.
Not one time did you discuss a milage charge! When I received your email for final charge, some $200.00 in addition. Very disappointed for renting a truck for two days (500 miles) $500.00). I want returnJames P.
The employee acted like he didn't want to be at work...Khadijah V.
No issues with location just never using uhaul again. Truck broke down during move and I was still charged full price. Had to wait hours and ruined my whole moving day. Then I was charged again, and of course even tho it was my money that was taken I have to wait a week to get it back. Ridiculous.Cheyanne P.
Great team. Very easy to work with. This was my second rental here and it was very smooth.DANIELTIMOTHY C.
I requested the truck at 8am and wasnt able to get it until 9:30. I had movers from 9-11 so I missed out on an hour of moving. The truck was also very dirty. I will not use this company again or recommend themKayla W.
Evan the manager charged me $20.00 for parking in the â€œincorrect parking lotâ€. I called to see what the charge was for Evan said that there are signs up. I didn't see any signs about this issue nor was I informed. Evan was rude and dismissive. This location is extremely dark at night.ROGER L.
Excellent experienceGregory R.
The employee that I dealt with upon returning the truck was very rude. I ran 20 minutes over my time of return (which I understand was my fault) however when asked how much the overage fee would be the employee would not give me an answer. I asked him when he would be able to tell me or could he call before charging my card and he replied â€œprobably notâ€. He would just email me my receipt. He also stated he would have to go outside to look at the odometer but he wasn't going to do that at the moment. There was no other customers in the office, I don't understand why he couldn't. I left the office and as I pulled into my driveway not even a full 5 minutes later, I received a notification from my bank for the extra charge of $8.65. I'm upset and expressing my concern because of the horrible and unfriendly customer service I received. The employee was nonchalant and lazy as far as I'm concerned. Although I live 3 minutes away from this location, I will not be returning.Sherika C.
Charged a different amount from what we spoke about.David S.
The office was hard to find as signage indicated the parking lot and not the office building. I was not even sure the spot was served by personnel and thought it was a remote drop off. However it was convenient to my new home.DONNA H.
The appliance dolly that was reserved was not available and no other options provided. The truck smelled of cigarettes.Robert S.
The office needs more than one person who was working his butt off to satisfy customers. Totally and clearly under staffed!!Ron B.