It was a snowy day and we thought we could take the rental but when it was time to take the truck out we couldn't drive it out of the driveway because there was too much snow. we asked the person who served us at (4880 Rue de Rouen, MontrÃ©al, QC H1V 1H7) to help us get it out otherwise we would like a refund of our 40$. He struggled to get it out for 10min and we could see the road was very slippery and he wasn't in control of the vehicule so we decided not to take the truck and get a refund but the person said he just couldn't because "we already signed the papers and paid". WE FIND THAT INAPPROPRIATE! The customer service was awful. I'll add also that he wasn't very nice and made us wait 15 minutes before getting out of his back store to serve us when we arrived. And when he arrived he blamed us for not shouting to make ourselves known!
Alquiler de camión de mudanzas en Montreal, QC en Joel Auto
¿Te mudas de o a Montreal, QC H1V1H7? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Joel Auto. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Joel Auto
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Montreal, QC.
Alquileres de vans de carga y pickup en Montreal, QC
Los alquileres de van de carga y pickup U-Haul en Montreal, QC son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Montreal, QC H1V1H7. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
We arrived before 4pm, and we had to give our passeports, even tho we had our driving licenses. Maybe just write on the reservation email or on the website "please bring your passeports if you don't have a quebec driving license" ? We came back at 5pm with our passeports to see a closed renting place. The guy who's working alone, had to go somewhere to eat or whatever, we call him, he comes back at 5:20, we are running late to pick up that sofa, it's stressful. We finally get the keys to the van, we check the gas, it just above 1/2, we take it anyway, because we hare already 1h30 late. The rental guy didn't even talk about a gas station, so we drive and finally find one and pay $10 to bring back the gas as it was : just above 1/2. How surprised we were when we received the bill saying the guy had to flll the gas tank and we have to pay for 8kms ? Cool to show prices like $20 the hour and then put people in a very stressful position because the documents checking takes ages. So yeah, you think you'll pay for $25 of renting + gas for a 4km go and return trip, you end up pay almost $40. At that price we could've just hire a man with a van, and he wouldn't have being late.
We I picked up the truck, the windshield was cover with ice, I had to go back home to get a ice scrapper and brush, the the backdoor was also completely stuck in ice, wouldn't open, the knob wouldn't turn, it is the least to make sure that the truck is ready for use since we are moving and cannot waist time with stupidity like these. I'm very disappointed.
First of all, my appointment was at 11am but the store was closed. I waited few minutes then had to call to see if store will be open or not. In mean time the area was so much slippery and I felt down and got injured. I was not able to walk properly. When I told to the person that the place is slippery the response from the person was just be careful. I could sue the company for that. Then I filled more gas then it was in the truck but still i was charged for gas again. I am totally disappointed for the service I got. I will never rent again from this location and I will not recommend this location to anyone. I hope uhaul will compensate me for this. Also I have pictures of the gas indicator before and after. Thank you.
The employee from Uhaul Laval told me to call at Joel Auto before dropping my truck, even though Joel Auto was closed. When I called, the man has been really rude with me. Telling me that people do not call closed place if it's not an emergency. I tried to explain that that's what the other place told me to do.
I want to address a strong and very negative critic about the app: not friendly (same as the website and not an app), change the language during connection, difficult to find the ongoing reservation (need to scroll and not on the menu on the left), ... I understand why it is so low rated(1/5). Need a strong update as I'm not fluely english speaking. If you work in Quebec province, adjust your app. It will help your relations to french speaking customer for sure. Thank you
Aucun reproche Ã propos des personnes qui m'ont accueillies. Cependant, on m'a remis un contrat en anglais. Il semblait que c'Ã©tait difficile de m'en remettre un en franÃ§ais Ã cause de la machine ... Les instructions dans les camions sont en anglais seulement. ProblÃ¨me!
Although I gave back the minivan before the next customer arrived, the agent charged me another full day for being 15min late. Face to face he told me it was okay then I got the bill later saying the opposite. If you look at the online reviews the agent always shows up late to open the shop. I had to swipe the floor in the minivan because of fries in it. As a customer, you are better dealing with self checking from U-Haul than with Joe who always tries to fit two customers rental in a day without being himself prompt on time. Bien que j'aie rendu le minivan avant l'arrivÃ©e du client suivant, l'agent m'a facturÃ© une autre journÃ©e complÃ¨te pour avoir eu 15 minutes de retard. Il m'a dit en face que ce n'Ã©tait pas grave, puis j'ai reÃ§u la facture plus tard qui disait le contraire. Si vous regardez les avis en ligne, l'agent arrive toujours en retard pour ouvrir le magasin. J'ai dÃ» ballayer le sol dans le minivan Ã cause des restants de frites qu'il contenait. En tant que client, vous avez plus de facilitÃ© Ã vous occuper de l'auto-vÃ©rification de U-Haul qu'Ã Joe qui essaie toujours d avoir deux locations du meme vehicule dans la journÃ©e sans Ãªtre lui-mÃªme ponctuel.
The inside of cab was dirty (had to wipe down everything); also didn't get the full order of furniture pads we had ordered.
Pros:Staff was helpful and explained the condition of the rental very professionally. Cons:Location should open at 10:30/11 am to avoid customer frustration.
I had difficulty with uploading pictures and when I tried to get assistance with the chat I had no answers.
L'adresse (4880 )civique n'est pas trÃ¨s visible de la rue DecRouen. Faudrait bien mentionnÃ© :coin St-ClÃ©ment.
bad service, the reception guy speaking with his friend , and i'm waiting him to finish his discusson for more than 20 minutes!!, i never recommend this pickup point
I returned my truck 2 hours after renting it, it was registered as returned the following day, I was charged 35$ extra for gas ( I gassed up, I have the bill to prove it and pictures) I had a 40$ coupon that wasn't applied and no one has contacted me yet to fix my invoice. Hopefully someone will see this and give me a call!
I saw bad reviews, I don't want to go there, but I don't have a choice, the guy in the reception he is not happy to see me there and he doesn't want to work, he is speaking with his friend for more than 10 minutes and I'm waiting ! After continue speaking on the phone and I still waiting too!! too bad more than I expected!!
They couldn't not refund me even if I chose that option. Other than that they were nice.
TrÃ¨s bon service.
Worst Client service ever! Not prepared. Wait for nothing because they didnt want to do the papers ... Honestly, remove those guys from your pick up location.
J'ai apprÃ©ciÃ© la courtoisie des employÃ©s.
My experience was awesome, clean truck, fast self-checkin. I waited about 5 minutes for the authorization (after uploaing the driver license) felt a little long, but totally understandable. It was great and I will recommend.
La personne que j'ai eu Ã©tait vraiment dÃ©sagrÃ©able et pas aimable du tout. Il est arrivÃ© Ã 11h10 alors que j'ai louÃ© mon camion Ã 11h. Au retour j'ai voulu mettre le camion Ã la mÃªme place que je l'avais pris il m'a incendiÃ© car il devait sortir une voiture choses que je ne savais pas je venais d'arriver. Vraiment cette personne est mal aimable
Be able to rend for less than a day
Continuez d'offrir cet excellent service!
Truck was clean inside but not on the outside, lots of bugs on the front and windshield. The stated business hours of this location start at 10 am and I arrived at 10:15 but the owner arrived at 10:40
Open the shop on Time. Welcome customers correctly. Respect hygiene rules due to covid 19.