The people at Sanjhi Need Mart told me that they only were a drop off point and they have nothing to do with the refund of my deposit. The people at Kelly Auto, where I picked up the UHAUL said that the drop off point was supposed to refund me my deposit. I went back to the Sanjhi Mart twice and got the same response. I was told to drop the keys in the box outside and that was it. So I did so. I had to call the customer service line to find out that the truck had not been checked in two days after I dropped it off. Your customer service representative Alexander was MOST helpful in guiding me through the next step. I was worried that I would be charged more because the truck had not been checked in the day I dropped it off. He reassured me that I would not be charged for that. I brought it back with the same amount of gas I received it with and when I received the receipt for the truck return, I was charged $18.00 for fuel saying the gas tank gauge was below a half tank. That was not the case at all. I do not feel that I should have been charged for gas when it was returned with the required amount of gas. I feel it was unfair to charge me for gas that didn't need to be charged for since it was returned with the correct amount of gas required.Andrew L.
Sanjhi Need Mart No 2 LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Monetta, SC 29105
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Absolutely some of the most attentive and professional encounters on my tripsteve R.
Internet connection not good which made checking in a challengeDawn H.