I cleaned out the back of the truck and the only perss ad on there when I turned it in didn’t speak much English she said it was all ok then when I got the final invoice they charged me $25 for cleaning after using uhaul several times I thought was a little picky it is $only $25 but it will make a difference in where I rent next time thank you
DAN R
Sunbury Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midway, GA 31320
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Customer Reviews
- 3.0 Average Customer Rating
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The location is very far out and they didn’t have all the supplies that I needed. Worst part is I hired movers, through U-Haul, and they were ready to work but because the store didn’t have all the supplies I requested plus didn’t receive any notification prior to my arrival so I could alter my planning such as going to Lowe’s l, Home Depot. Thus, the limited amount of supplies delayed our completion time because we had to make serval movements in the truck (which increased mileage and gas usage) just to make sure nothing was damaged.
Ryan WI requested the truck weeks in advanced and found out the day before my pickup that I would have to drive 42 miles away from my house to pick it up. I picked it up at a gas station with 1/2 a tank of gas. Vehicle was damaged on both sides and I spent 30 minutes trying to use you’re text message sign in to make sure I would not be blamed for the damage since it showed no sign that it had been documented
David RCustomer representative was not helpful in the hookup of the trailer, stated there it is!
DONALD WThe lady working the Midway, Georgia U-Hual return could barely speak English and was on her phone the entire time trying to use the other person on the phone as a translator. She then insisted that I back up the 26 foot truck AND auto tow into an extremely difficult parking spot before she would accept the equipment. There was a U-Haul return in Richmond Hill, Georgia. So there was no reason U-Haul made me drive 40 miles out of my way for this experience, then would not allow me any extra miles for my trip. This was a horrible location!
Percy L