Good service
RAUL A
A1 Towing & Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middleburg, FL 32068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There was a lot of confusion. My location for pick up was changed last minute. I didn't see the change and went to my original pickup location. I didn't understand what to go for their office at first and finally seen that I was supposed to go to the orange park location. I decided to call orange park to confirm that my location has changed but when they answered the phone I was placed on hold and never answered again. I called 3 times and this was the case every time. I drove over to orange park because I didn't know what was going on. I ended up calling A1 and asking if she so had my reservation. She said yes so I went back over to Joe John's road and found the office with the help of the young lady on the phone. She confirmed she no longer had my reservation from the A1 moccasin but she still had the truck and because of my trouble she helped me out and let me have the truck still. I would go to the A1 location over the orange park location any day of the week because they were kind and answered the phone. They were understanding. It felt like a family in there and they did what they could to help me. Orange park couldn't even bother to answer the phone.
Heather RI was charged $250 more when I picked up our truck. The woman working at this location was very short with us. She was incompetent and not knowledgeable at all. When she called the day before she quoted us a lower price . Our truck was not ready.We had to wait over an hour to pick up, then it took another hour to check it out. Never use this location!
Ken LAwesome service
Anthony BDidn’t have the blankets we reserved and had to spend over an hour trying to find blankets at other locations
William G