The whole process was faulty slow and inconvenient. I live right down the block from a uhaul yet I had to pick my truck up from a parking lot with little to no instructions as to where the keys were. The rep I spoke to was very friendly, I could tell she probably had to deal with this all the time. Also the app is extremely slow. 20 mins just to upload a picture...Joseph K.
Moving Truck Rental in Mesa, AZ at U-Haul Storage of Downtown Mesa
U-Haul Truck Share 24/7© Location
Mesa, AZ 85210
(@ Country Club)
Services at this Location:
Siempre abiertos en tu smartphone
¿Qué es 24/7?
Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.
Alquileres locales para mudanzas de ida o en la ciudad en Mesa, AZ 85210
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
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When I dropped off the vehicle at 125 West Hampton Avenue. I went to the online log out and follow the steps to return the vehicle and when I was done with all the steps there is no key box to place the U-Haul truck key in. So I had to call the office number that was on the storage area door in which they had me drive another 2 miles to a nether location to drop off the U-Haul truck due to the corporate office did not know that that address but no longer in the service to drop off U-Haul trucks at.Edward F.
System was problematic in that all information previously entered in order to rent the vehicle was not present. Time wasted while employees had to re-enter info.wayne H.
Your general manager Tina was as impressive an employee as I have encountered in your business. She made me feel that she was glad to have me as a customer and seem to truly enjoy her job. thank you very much, SteveSteven M.
The original location where I had to pick up my truck was terrible, when I went there, they was closed. I had to go to another location for pick up, where the rep (Terrence) was awesome, an so helpful.Melita G.
Awesome service!Jonathan I.
The guys were getMary F.
I rented the truck out at 4:45 pm and went back to my apartment to pack. I got extremely sick that night and tried to call to extend the truck for another day so I could move tomorrow and hopefully I felt better then. They weren't able to extend the truck which is fine I know it's their only truck and they already had it reserved for someone else in the morning. I brought back the truck earlier than expected, completely UNUSED. I never opened the back of the truck. And then the office guy starts trying to charge me for equipment usage. I said that's not possible I never used the truck, I drove it to my apartments where it sat all night and all morning until I had to take it back. The manager comes out and starts calling me a liar and when my boyfriend came in to see what was taking so long, she starts yelling at him from behind a closed door. When he said come out and talk to me face to face not behind a closed door, she literally went ape shit on us. She started screaming at the top of her lungs I'm calling the cops I'm calling the Cops! This was THE WORST experience I've ever had through uhaul and I definitely won't be returning to that location. Obviously nobody did their job right if they're accusing us of using equipment we didn't use. They called back and said they didn't charge me for the equipment usage, so basically they found out why the zip tie was cut on the dolly and they was harassing me for no damn reasonKAILAH C.
Great experience!Anna Margaret T.
The employees at this location seemed to want to go above and beyond customer expectations. Drop off went smoothly. No slow computer excuses. Makes a difference. Stay away from Cave Creek Rd location if possible. Unless you have an hour to kill waiting on their slow ass computer system.edward P.
What is the point in reserving the UHAUL, doing the early check in via online, and adding supplies to the order when EVERYTHING had to be done AGAIN at the location? Stupid.Aron O.
very flexible and accomodating.....THXmark S.
Great customer service, couldn't ask for a better uhaul store. Made me feel comfortable and had good laughs!!!Takisha R.
Information was communicated incorrectly on both the rent and return.MICHELLE D.
Tina was very helpful and went out of her way to get me what I needed.Linda M.
Made moving so much easierjustin V.
I have not received my deposit yet. Mailing address is 825 S Dobson Rd. mesa, As. 85202 Apt. 134. C/o Peggy Sanderson make sure to pay their deposit back.carolyn C.
Nothing. The young lady was knowledgeable, friendly and fast. Overall satisfied with my experience.Johnathan M.
Thank you.Jose R.
Great customer service and awesome truck.Johanna S.
Excellent customer service. Answered all questions and made renting easy. Job Well Doneangela F.
Not happy with U-Hual in general, poor service. The rep at this location was professional, friendly and efficientLINDA J.
The manager was so helpful and very nice. He making conversation with us while doing our paperwork. Overall it's a great experience and I will use U-Hual again if I ever neededMin S.
Nice staff, good rates.Julianne M.
I was charged $93 for using a 15' truck for less than 5 hours and putting less than 10 miles on it! And I put more gas in the truck than used because I was told I would get a credit! No credit... The pretend to and then charge another charge to your card.Gabriella B.