I had a disappointing experience with U-Haul. Initially, I was told to "go somewhere else" by the manager because he didn't think I had proper documentation to rent a U-Haul. I found this treatment rude and unwelcoming. I recommend that they prioritize being nice to their future customers, as people are not always what they seem at first glance.
DUNCAN C
Towne Storage Broadway LC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Chris DI highly recommend it; I want to thank this location and the staff for making everything needed for my very stressful move so much easier. Very courteous employees, reliable clean trucks and the whole process was made simple by the very knowledgeable staff, thanks again.
Norman BThe place was fine but my issue was that I picked a place right by my location in both ends then you changed one and tried to change the other. While I understand the website says that, I don’t agree with a business model where you inconvenience your customers to make your business run smoother. You want me to drive 20 minutes to pick up or drop off the vehicle while I drive past 10 other uhaul locations to save you from repositioning. I just don’t think that is good customer service.
Sherri SAwesome
kevin s