My location for pickup was changed after I made my reservation. This caused me to have to drive an extra 20 miles, which was not appreciated.Jeff P.
Moving Truck Rental in Menomonee Falls, WI at Petro Mart
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Menomonee Falls, WI 53051
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Wishing truck/customer parking was easier to access. Tight area. Customer service was great ðŸ‘WIlliam K.
The individuals working were nice and professional, but because the location is a gas station/convenience store, they really don't have time to maintain the cleanliness and preparation to rent out trucks. The person working behind the register is expected to operate the gas station and store, serve customers, rent trucks, and bring out rental supplies without help. The truck I rented was dirty inside the cabin, and it took me an hour to clean off the snow and ice just to be able to drive it. I also had to go into the store twice to get hot water so I could pour over the loading door mechanism just so I could open the loading door. I had to keep thermoses of hot water during my move so I could pour over the loading door mechanism just to get it to work. Again, the individuals working were nice, but this was a very unpleasant and painful experience from operating the truck perspective.DWAYNE H.
Our bill was wrong when we returned the equipment. We filled gas to 3/4 of tank, which is where is was when we picked the truck up. We uploaded pictures to the app as instructed but were still billed $30 for gas. We brought it to the attention of the attendant on duty who said he would fix it. We still got charged $15 for gas even though we filled up to 3/4 of a tank per our contract/agreement. Still waiting to get it resolved. Not impressed with the on-line app for reservations, pick up and drop off. It was not easy to use on my phone and there were several errors that we had to have corrected by the attendant on site in addition to the gas charge being made in error.SARAH K.
Everything went well...Thank you!Christine M.
The left tire on the UHaul needed air but otherwise no complaints!Jessica N.
Allow access to share pictures of scratches on the truck on a form. I documented a group of photos prior to leaving the pickup lot to insure that I wouldn't be liable for the unmarked scratches, but have nowhere to send them. I cannot be charged for the things I didn't dozJay O.
Customer service was poor, and employees were not wearing masks.SHANNON S.
Easy online reservation and in/out. Will use again!Tim S.
Very small parking lot to return truckDavid K.
The truck needed air in the front right tire and the driver's door had to be slammed in order to close properly. Otherwise, everything went very smoothly and the two people working at pick up and drop off were friendly and helpful. There was a gross cigarette smoke smell in the truck but I am sure it is difficult to monitor. Despite those few things, I would rent from this location again.Tammy K.
How come there are 2 charges on my debit card????Marilyn O.
the truck worked fine, but it was very dirty inside even with trash in the door and dirt on the floor; dust you could write your name in on the dash. it was parked so close to the vehicle next to it in their parking lot, it took a long time to back out. All of my attempts to use your online service, supply all needed information, was for naught. They had to re-enter it all inside the gas station, while various characters walked past me with no masks on. i felt very unsafe. I do appreciate being able to rent a truck like this, but, why be so sloppy and dirty? why not do a good job of cleaning it? why is your computer system so non-functional? even the clerk in the gas station could not check me out when i returned it. after standing there quite a while, he had to just write down my miles and handle it later; i left without knowing my full charges.Nancy M.
The furniture pads that we ordered were not provided when we picked up the truck. None were at this location. Some of our furniture got dinged up. The person at the counter didn't seem to know what he was doing when we picked up the truck. It also took a long time to get our refund for the furniture pads that weren't provided. Very frustrating experience.Kevin T.
So easy and fast ??Amy L.
Went well. Spoke with Huk to clarify some items and he was very helpful and customer service friendly!Paul T.
1st I made my rental more than a month before the date of my move, which was changed just before my move to a location that was not as convenient as the place I chose.The person I worked with was not a particularly friendly guy. He didn't make it seem like I was important to the business he was undertaking. He didn't make it clear as to the vehicle I would be renting. I was told by uhaul that I would be given extra mileage because of the change I mentioned above but was charged for extra miles. It was not a good experience. Try to do the opposite of the way I was dealt with to make the experience better for the next person.Carey S.
The service was exceptional! The owner was so helpful and made me feel like family. He was pleasant and reassured me that he wanted me to not feel rushed and to be able to get my moving done. I would definitely recommend this location to our friends!!Rebecca H.
I used the App to pick-up my 10 foot van, and the App took some patience to use. But really, was convenient and aided the collection & drop-off.Stephen G.
It took too long to complete rental. I rented from a Gas/convenienc3 store. So many interruptions it took over 30 minutes to get my vehiclejoesph W.
I wasn't expecting a rear camera in a rental truck which really helped. I would definitely rent here again!Theodore G.
The employee was not friendly and was lazy. The truck was covered in ice, didn't have an ice scraper and was stuck in the snow. That takes time to fix and you have a time limit to bring it back. The truck was dirty inside and had candy wrappers, Gatorade bottles, and dog bones scattered throughout. Will never go to this location again. Unacceptable service.Brittney L.
Very helpful and professional!!!Steven P.
Fantastic help at the store. Really helped me out with needed equipment when I was experiencing a last minute bind with my honesale. Prior issue was caused by prior local movers forgetting to pack 2 furniture pieces and the local Uhaul center saved the day.MARK P.
Manager despite having laryngitis went out of her way to help me with a vehicle exchange and get all my needs taken care of. Highly satisfied with this location!MARK P.