Truck was dirty, No air conditioning and took forever to shift. Smelt like cigarettes inside and looked like someone had sneezed all over the radio and windshield. I will not be going back here and if I could I wouldn't have even paid for this. I'll be taking my buisness else whereBrandon B.
Moving Truck Rental in Mena, AR at Emerson Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Mena, AR 71953
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Everything was perfect.Timothy G.
Same as the above comment everybody was good to talk too.JOSEPH S.
Nothing to improve! Best service ever!!Jolie F.
he people at this location were very helpful and we were ready in less than 20 minutes to go. this location is what a u-haul place should be likeKIRK DAVID D.
Seemless to set up a round trip move in person. The uhaul website was too confusing.RHONDA B.
The very best U-Haul experience.RON B.
Very friendly and helpfulGEORGE M.
Very friendly and great serviceDENNIS W.
I think you are doing an excellent job. Keep up the good work.CHARLEY B.
Nothing it was easy to get too and everyone was real nice.JOSEPH S.
Extremely helpful. Answered all of my questions with ease. Thoroughly knowledgeable. And the best quality was that Emily was friendly and patient. It was a true pleasure to work with her.Alexander G.
More hours of operation are needed.Howard P.
Friendly, helpful, and a pleasure to work with!Charles S.
The mileage fee was high for a local range area. You can't really estimate what you think mileage will be for local runs.It took me 2 trips and I still have 1 run to do but thank God I didn't use the Uhaul or it would have tripled in milage.. I got sick with Pneumonia and still haven't been able to get last load but will have to use my van. I understand having a higher mileage fee for long hauls but not for local especially when you live in small towns. Sorry about t the rant. Other than that the customer service was awesome in Mena, Arkansas.EVA M.
Small cramped office, no rest room, understaffed for the amount of equipment on site.Richard H.
She came out in the rain and Lightning to take care of me . The only thing I would do for improvement would be give her a raise .Thomas C.
NOTHING...... The young lady that helped us is excellent...Would NOT have her do anything different. She is amazing. We are so happy with her and the equipment... Her husband helped with the hook up and he is also great.. They are very nice people and seem to really care. Thank you so much for having people like that..RENE D.
Friendly and quick service.CHRISTOPHER P.
These guys are great, super friendly and own a moving company.Charles P.
This place on drop off was not open even though it was scheduled to be open. Therefore, I did not receive a receipt for my equipment and truck at the time of turn in. I had to place a $100.00 cash deposit at the time of pick up because I paid rental in cash. I did not receive the cash deposit back at the time of return of equipment or anytime after because the owner said, when she finally did call me later on the 15th of June 2020, "They did not work with cash at her location and that UHaul would be sending a a check! Being down about 1,500.00 for our move had already put a strain on our fixed income, $100.00 cash would help us buy groceries for a week or so! This was VERY much an inconvenience to say the least! Plus while turning in our turck and equipment there was another customer of theirs that had reserved a truck on June 14, 2020 online and still by June 15, 2020 she had not been contacted in any way and the truck was not confirmed by the people who were running the location.. Bad business all the way around..... This UHaul location in Mena is on DeQueen street.Janet P.
She made up for the idiot who rented the trailer in Cheyenne.Scott P.
They charged from their storage extra. Then we cleaned truck and returning place charged cleaning fee. We were out 100 not from uhaul but the places using uhaul. Never againMICHAEL C.
No improvements. Keep up the good work. Personal at location was very nice, very helpful and very professional. I will recommend to everyone that this is the best place to go. Charles MarshallCHARLES M.