Location was hard to find. Personnel were not helpful. We asked for an inspection that everything was returned perfectly. They would not do that on turn in. They would not provide any documentation that the truck and furniture dolly was returned. A week after this rental I received a phone call asking if the truck was returned. I freaked! An 80K truck and furniture dolly with no proof in my hands that it was returned. Today I received the final receipt. I was relieved that they did not add extra charges that I would have to try and fight with no proof. The return time noted on the final receipt was more than 2 1/2 hours later than actually returned.
Marilyn R
LCM Window Tinting
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medford, OR 97501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This downtown Medford location is a little sketchy - homeless around. Also would be very helpful to have a real person at the location (including weekends) to help me through the process. The app did not function properly. It made me fill in the same things 3+ times before continuing and the costumer service phone wait times were 15minutes each time. Very frustrating. Besides all that, the box passcode lock (with the key to the truck) was jammed and took much effort to open.
Gianna HThere must have been an error with the booking which I take responsibility for, but when the store clerk asked if we needed a normal dolly as well as an appliance dolly we confirmed we only needed the appliance dolly, but we were still charged for both as well as other fees making our 29$ 1 hour-long, 9 mile total trip rental over 70$ after the fact.
Desiree BThe guy was very very rude. I didn’t feel like he cared about me or my business. He acted like I was stupid and talked to me like I was a stupid female who didn’t know what I was doing.
Karra GHalf way between Medford and Lakeview Oregon, the low tire pressure warning light went on. I made it to Lakeview H-haul where they found the tires were greatly over inflated. They adjusted the pressure where it should be quickly and professionally. Very friendly there in Lakeview!
john s