We were not notified there was an after hours pick up charge. We were also given a truck with less than a full tank, then got charged for gas. Not super happy with this.
Derek Baran
My Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mechanicsville, VA 23116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I would recommend the location again, but the truck had a check engine light on, one tire had a low pressure warning (which went off when the tire warmed up, so it probably wasn't urgent, and there was existing damage that had been marked, but was not on the app's pictures. The service was responsive and fine. thank you.
Edward ShowalterThe women behind the counter appeared put out that we checked in on line and didnt want to have anything to do with us after that. Couldn't answer our questions and was dismissive
JENNIFER TERMEERI was not contacted back within 48 hours, as my order summary said I would be. I am still waiting to find out if I will receive a moving truck and tow caddy for my car. I need confirmation very soon or I will have to go with another company.
Patrick SorensenThe truck is clean when i picked up. Collection and return offices are easy to locate. Instructions were clear. Agents are very helpful and nice people. Thank you for your great service!
Failah Asok