I did NOT recently use U-haul and was randomly charged for unknown reasons that I will be calling about during business hours.
Tracy W
My Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Mechanicsville, VA 23116
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Keep up the great work.
Shantia MThe location was hard to find. The road the business is on has been moved around due to construction, so the road isn't called the same thing anymore. I left work early hoping to have someone help me in person but got lost and couldn't find the place. When I finally found the location, with my husbands help, they were closed. Since I wasn't the person who would drive, I had to go home, meet my husband after his shift and return back to the location to start the pick up process. That process was lengthy, annoying, and ridiculous. It's a good thing we had family available to answer the phone to "verify us".... I think a phone call to either myself or my husband should be sufficient enough. The process for pick up is ridiculous if a business isn't open. I have used uhaul multiple times over the years and this is the worst experience I've ever had. I also would like to mention that I was on the phone most of the day trying to figure out where we would pick up the truck because the business we originally had the pick up at, was closed. I'm a registered nurse and work a 12 hour shift and had to leave my patients to continue calling to figure out when and where a new pick up spot would be. When I called about it, the customer service rep said the business was open on her end. My husband called me because they were closed and he left work to get keys on his lunch hour. The truck had dirt in the drivers side floor board and the passenger side floor board. Anything and everything that could've went wrong, went wrong with this experience. I even had to cancel the movers. Just a big mess.
John VChris is an excellent help and class act
Jason CConvenient and cost effecient
Franz l