The dolley was not in the rental like I paid for. I made an online reservation for one way and it changed it to in town and added a bunch of charges. They charged me double the price on top of the rental because I returned at different location even though at pick up I stated the location I was going to drop off. I called I 800 go U-Haul and they were horrible.Rosa E.
Storage Sense Mechanicsburg
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mechanicsburg, PA 17050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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the location and truck had no problems....it was the surprised, forced, and unwarrented, $25 cleaning fee which i provided all the pictures at checkout. i only went 14miles with large furniture. I called and was told i would get a refund but never received a call back from uhaul or the refund.janelle C.
Employees stood behind the table didn't go to inspect the truck with me truck was all dirty in the back ashtray was broken check engine light was on fuel cap was messed updavid D.
This place is lovely! Great customer service!Lillianna P.
Although the people were very nice and appeared competent and helpful they apparently rented the "local truck" which ended up causing all sorts of issues down the line. I tried to add another day and was told I would have to call the regional office and I did and they said they would take care of it and then texted me new information. Well, that new information had me brining the truck back to this same location which was not the case.John S.