It is not a typical U-haul facility that you might be used to but the person who waited on me was very friendly, knowledgable and helpful. Submitting all the required information and documentation on line before picking up the equipment made it a very simple & quick pick-up visit.Kevin D.
Moving Truck Rental in Mattawan, MI at R&S Refrigeration
(Distribuidor de U-Haul del vecindario)
Mattawan, MI 49071
Services at this Location:
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Mattawan, MI 49071
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
buddy was awesome!!!!!daniel R.
Make sure their computer works so I dont have to wait around for a half hourMICHAEL VICTOR L.
The truck ran well but was not clean. Their business is very dirty.Matthew S.
This place is great! Super nice staff!JENNIFERANN C.
No need for improvement. Customer service and equipment was great ! Thank youSHELLY LEE A.
Awesome people work at this U-Haul!JENNIFERANN C.
Nothing. Everything was perfect.paul N.
Got along really good laid back environment really liked this uhaul place I'll be back to rent a rv trailer thanks to you we got home with our vehicle the uhaul place in Kalamazoo sucks they said you cant hook a auto transporter to a 10 foot truck lol we sure made it home he just didn't feel like doing the paperwork we would of been his last customers of the day but he lied and turned us away thanks Matawan... Don't go to the uhaul on 1004 postage street Kalamazoo mi 49001 they treated us horrible making our trip a day longer because we had to stay in Matawan and wait for them to open next day cost us more miles on the truck but uhaul took care of us on bay rd in saginaw mi thanks so much you guys this was the worst week of our lives with our mom dieing and us breaking down trying to get home after our moms funeral. We are gratefulLATEEALEE B.
really appreciate all the help i got, and communication of how the equipment i rented works, and how to use it. very valuable communciation!Jenna H.
We had a 1230 reservation and no one showed up until 120 - vehicle wasn't ready - never cleaned out - we never re wives our cart or pads!! Need to be refunded for theseTAYLOR ANN W.
the staff were not wearing masks or taking COVID19 precautions seriouslyErika W.
great all aroundArt R.
Great experience. No problems.Robert C.
Previous place that had truck left back of truck dirty. Gentleman helping me cleaned it out for me.Zach V.
Good customer service. While waiting, I was acknowledged three times and given updates on the wait time. I felt my business was important. I would absolutely utilize this location again.Phyllis M.
The trailer came with dry rotted tires that were worn unevenly. I showed this to the staff at R&S and they said it "should be fine". They didn't have any other 5' x 8' trailers so I was stuck with it. Of course it blew a tire half way home which cost me 4 hours of time as well as $160 on a hotel room I couldn't get to because the blown tire.Mitchell S.
More leg room!harley P.
Improve on phone communication. I was put on hold and transferred several times and waited long periods before someone picked up. Then was transferred again.David R.
Excellent customer service!Alli R.
The place where I picked up my trailer was a terribly disorganized dirty facility. I have rented at other U Haul places before and each of them have been quite nice. This place was terrible. The person helping me was very nice! Drop off not nice. He never told me he was closing for the day. Wasn't sure what to do with the trailer when it was returned. I had to call the customer service for U Haul to let someone know the trailer was returned as the trailer was not locked up and I was concerned someone could steal the trailer and I would be accused of not returning it. The regional person from U Haul said someone from the place I rented it from would call me, he never did. One brake light was not working although he told me the brake lights were working. Other than the person helping me being nice, terrible experience. Seems to me if your name is on this place as one of your rental sites, at least a customer could walk into a clean, organized building. Someone should check this place out. Puts a black eye on your company. Again, the person helping was very very nice, it was the building and lack of follow through on returning the trailer were the main issues.William M.
The owner of R+S was very professional and knowledgeable about all the aspects of using Uhaul equipment. He treated us just like one of the customers from his own family business ! Very polite and friendly !Luara D.
Location is fine. Bring your boots in winter to navigate through mud and puddles in the gravel lot. Location forgot to place packing blankets in truck but customer service made it right by refunding fees.Jason C.
Kurt was awesome. Great and easy rentalRichard W.
Have better contact with your outlet centers. The owner waited for me to pick the truck up. I requested a 1:00 pickup when first ordered and they had the only truck but closed @noon. Thought my pickup was @ 10. Tatal confsion glad he waited for me. Awesome ownerPETE F.