It would be nice if the parking area was paved, it was muddy because it had rained. The gentleman at the location was very friendly and very helpful because we got there at around 9:15 and we didn't get our rental until around 10! The U-Haul website or phone check-in was not working well at all, had to call, were on hold for a very very long time... made us waste a lot of time when time is precious on a moving day!!
Marie-Claude L.
D Drive
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Markham, ON L3P3J3
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Daniel… on site was somewhat rude, and not answering my questions. He wanted me to sign the contract even though I said, my glasses were in the car he made me sign on the diving line, even though the price was different than what the court I had in my hand with the reservation I did online the online application, asked me for my location driving to and driving back and calculated the kilometers based on that with the rental price I agreed to the $88 charge for four hours. When I got on site, he did another quotation that said $131 which I disagreed with and he said he would change it when I got back he was not there when I arrived and I had to do a self check in and drop off the keys on top of that. I paid $35 to fill the gas tank up. therefore, for a four hour rental I paid over $165 at that same cost I could've rented the same van at Home Depot for a 24 hour rental. I will never ever use U-Haul again nor ever recommend that location to anyone even if Home Depot's trucks are not available because it was a long weekend I made a grave error in renting from you. It was very deceitful and misleading and it was your on site application. That told me what the rental cost would be with the kilometres would be driven even though I put in the address and the postal code. It calculated a totally different amount when I dropped off the truck so I am very very disappointed and very upset that I almost paid double the cost that I was quoted … Never ever again will I use U-Haul?
CATHERINE B.We arrived to pick up the truck, took our driver's license and credit card, didn't take us to the truck for inspection, just gave us a piece of paper and said to fill the truck back to that point. When we returned the truck, I asked if there was an invoice, said it would be sent by email. Well, when I received the invoice, I was charged $15 for insurance I never authorized, almost another $15 for fuel which I did replace and still got charged and was charged for more Km's than I did. What kind of scam is this place running???????? We called back and gave us the run around, said to send a picture of the fuel after we filled the tank. I have a feeling they won't do anything and were overcharged at least $30+ for the rental. It's disgusting how people take advantage of you. Will NEVER rent there again.
Lisa M.Quick and efficient Pickup and Drop-off
Richard J.Very unfriendly and just basically took the keys and said nothing to us.
Greg S.