It was hard to get any cell signal, and took over an hour to check in and check out. Way to many steps to get a truck. Not customer friendly at all.Willard M.
Moving Truck Rental in Marietta, OH at Westfall Towing LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Marietta, OH 45750
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Very nice peoplePATRICIA M.
continue doing what you're doing.DIANNE K.
GPS does not have their address correct yet. Had to ask. Return was super easy!ELLEN B.
Really difficult to work the 24/7 Truck app online. I am young with a smart phone and there were a lot of technical difficulties with no human around to help.Charles P.
Workers did not know how to process the order.gene M.
I would like my 100.00 deposit back.. I know that might not sound like a lot of money to some, but it is to me.. At the drop off, there was no one representing Uhaul, and no one in whom I could speak to.. This absentee management style is kinda disappointing..SHAUN J.
Travis was great!!DIANNA V.
Well run, professional. Great experienceJOHN G.
Very friendly & helpful staff. They made the equipment return process painless & enjoyable.James R.
Nothing reallyRONALD Z.
The floors in the front could have been a little cleaner, but all was great with the truck.Courtney M.
This location was not communicative either. When talking with them, they were short and didn't make me feel secure that everything was process correctly.Dru S.
Nothing, well done. Positive experienceJOHN G.
Very helpful and did everything possible to be accommodating and convenient.Dan H.
Uhaul service very disappointing. Over charged for equipment that I did not receive and was forced by the customer service to drive 30 miles outside of my original location and pick up a truck that I originally ordered after they tried to downsize me 2 truck sizes. Then I was told that I would be compensated for the miles that I had to drive out of my way and wasn't in the end. Service light came on during transit and had to call the roadside assistance and be delayed hours, they told me they would compensate by giving me 2 additional days to move and then charged me full rate. They informed me my rate would be lowered to $29.95 a day and they did not fulfill that either. Uhaul has such bad customer techs that offer no help when you need it in disputing the charges and the service is very disappointing for the trucks you use that I would never use uhaul again after this experience. Worst service ever!!!Franklin R.
Very cluttered lot, was difficult to hook up to trailor only bc other customers parked in front or close by it.Matthew W.
We dropped off the truck after hours so there was no interaction with anyoneWilliam L.
I called on Friday due to conflicting evidence on U-Haulâ€˜s website. I was told by representative to make it a 24/7 reservation for pick up on Saturday. Upon arriving on Saturday the truck was blocked in by a tow truck and In a full parking lot. I was unable to complete the 24/7 check-in. There was a representative at the store even though it was closed. It took an additional 45 minutes to secure my reservation, resubmit credit card, re-sign all paperwork. Then throughout the rest of the reservation the 24/7 information linked up. It took approximately 15 minutes to check out.Christopher B.
Couldn't find anyone at the site, once we did he had to call someone else. The person he called said we were late, which we were not, and had to wait for someone to get there to handle the Uhaul stuff.Richard M.
easy, quick & friendly service, 5 starNICK P.
have the right phone numberchristopher H.
The address I was given to begin with was a closed down business it was really an inconvenience at 11 at night that have to call U-Haul to get another drop off location that was very disappointingALAN D.
person on duty was obnoxiousRonald W.
Really nice guys I had a really good experienceJason S.