Manager at Napa Auto parts was rude and very unfriendly when I returned the rental truck. Needs a course on customer service.
STEVEN D.- Texas TX
- Marble Falls
- 78654
Moving Truck Rental in Marble Falls, TX at Third Coast Napa
(Distribuidor de U-Haul del vecindario)
2119 N US Hwy 281
Marble Falls,
TX
78654
Contáctanos
2119 N US Hwy 281Marble Falls, TX 78654
Services at this Location:
Location Hours
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Marble Falls, TX 78654
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Terrible overcharge policy for additional time needed. On hold for an hour with absolutely no consideration given. Never use UHaul
steven P.- Rating:
- 5.0
So very helpful. Good equipment, good service, great people!
BILLY H.- Rating:
- 3.0
They were kinda rude, in a joking way which I normally get but I was moving because i lost my fiancé and and couldn't afford to stay where I was so I had to break the lease, pay a huge penalty and I lost someone. So It wasn't the right time.
Ryan P.- Rating:
- 1.0
We had to drive over an hour to pick up our truck and the AT was at a different location. After loosing 4 hours in the process of finding the equipment, with movers waiting, we finally got everything home and loaded. 25miles from our starting destination, the Auto Transport brakes caught fire, and the tire exploded in my face. We then lost another 4 hours locating a replacement and getting the vehicle switched over. The whole ordeal was handled poorly. I was contacted by someone from Uhaul and was basically blown off. No discounted rate. No Guarantee. Just a “I'm sorry. I will never recommend or use Uhaul again.
Andrew G.- Rating:
- 2.0
I rented a trailer for 5 days, asked for 10 moving blankets. I was told because I was renting for 5 days I would need to pay an extra $45 for the blanket rental. Seriously??? Then I was told that if I didn't fold the blankets upon return I would be charged an extra $10. The counter person was rude on top of that. So no the experience was NOT enjoyable and I felt I was being taken advantage of by them and if this is really U-Hauls policies then by U-Haul as well.
John S.- Rating:
- 5.0
The woman who helped me went way out of her way to do so. Very much appreciated!
JEANA B.- Rating:
- 5.0
I never rented a uhaul from you please stop emailing
DARRELL C.- Rating:
- 5.0
Susan very helpful
BRUCE B.- Rating:
- 5.0
I was very happy that this location was very helpful in my time of stress. They waited for me past closing time and I wasn't able to rent that day, but went back the next day to rent and was remembered AND I had lost my driver's license in the parking lot and got it back the second day! The guy was a little bit funny/sarcastic but was so very helpful and I was grateful!!!
FRANCES P.- Rating:
- 5.0
Nice people. Quick and ready for me to pick up the truck. This was a good experience.
James C.- Rating:
- 4.0
I booked my rental for a Burnet pick up and didn't find out until I went to pick it up that you changed it to Marble Falls. I think you should notify customers when there is a change like that.
John R.- Rating:
- 5.0
First time renting a Uhaul. It was a very easy process and everyone was nice. Clean truck. Overall a good experience.
ERIC M.- Rating:
- 2.0
I never requested or used furniture blankets and instead of removing the blankets the personel left them in the truck and then charged me! Very annoying!
AMANDA C.- Rating:
- 5.0
Dropped off after hours. Easy return with no issues.
Michael C.- Rating:
- 3.0
Good job in and out pretty quick
WILLIAM R.- Rating:
- 3.0
Of the four employees, only one had on a mask and he had it pulled down on his neck not covering his face.
Russ B.- Rating:
- 1.0
This place that we rented from was absolutely rude horrible and overcharged us. We called the one 800 number and a gentleman named con KAHN helped us and he was absolutely fabulous took care of the refund as far as we know he said it would be there in a couple days. As far as where we rented the place from it was the absolute worst U-Haul experience we ever experienced. Thank you again Kahn-for all your help!!!You rock
jeanine C.- Rating:
- 5.0
Todd was very pleasant and knowledgeable
EDUARDO H.- Rating:
- 5.0
Rob was so helpful and understanding, made the experience great
Emily W.- Rating:
- 4.0
Be sure tired are in good shape
PAM G.- Rating:
- 5.0
Make sure customers know that the uhaul rental counter is inside the Napa store.
Jamie C.- Rating:
- 4.0
Vehicle windshield wipers need to be replaced.
Frank S.- Rating:
- 1.0
The location changed without me being informed. The website let me book it to pick up before the place opened but that did not seem okay with the owners. He left me the wrong key. The online dispatch did not work and had to be redone several times.
Emily K.- Rating:
- 2.0
N/a
terry W.