No one present on weekend (Sat). National website had wrong contact number (even on receipt). They did post correct contact info on door entrance so they knew I had returned truck. Front parking lot a bit disorganized. Confusing is the $20 fee for using the U-Haul AP or only for requesting receiving notice of receipt? I put keys in the drop off box.
james J.
Exit 9 Marketplace
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Marathon, NY 13803
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Excellent customer service at 5 am, whoever this woman was, she was a lifesaver
Jamason M.Should have say "pick up by mobile ONLY" cuz I chose by the counter. !
PRANEET R.This was one of the worst experiences I've ever had. I've used Uhaul for the past 15 years and have never had an so many issues that I had with this reservation. The level of customer service from several employees was appalling. Thankfully now I am in my forever home and will never need to use Uhaul in the future.
Ashley M.I dropped off after hours in the pouring rain and wanted to use the app to return. The app told me where to find the barcode on the bldg but there wasn't one. I called # on the door for help and guy who answered said to call U-haul. I did and got help. Took me 30 min to return the truck. Hartley's called me next day and when I tried to tell the woman how hard it was to return, she blamed the app. Never again will I use this place.
Michele P.