The woman made the drop off very unpleasant. Not helpful at all!! I called another uhaul facility for assistance and they said not to argue but to drop key in the box and leave!
Joseph R.
Chevron Marana
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Marana, AZ 85653
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Truck was not clean had to remove trash from the inside was given moving blankets that had been used and not folded and one package looked like a rat chewed on both corners of the blankets. Took over an hour and a half to get checked in due to U-Haul system not wanting to honor the prices I was given and I have been charged on my credit card twice for the trailer and it still has not been returned
Harold U.The rental truck was fine, the person at the Marana location was friendly and helpful. The drop off was after hours at a location in Buckeye. I don't agree with all the information that is required to drop off a key after hours. It's not safe to be at a location late in the evening, having to fill out a lot of information on a phone, and taking photos of everything. My phone camera is not working, so I had to call my son to take pictures of the truck. The process to report the truck checked back in took about 30 minutes. Not convenient at all. Your company should return to putting the key in the box, and staff checking the truck in the morning.
Michelle D.Excellent customer service! Employees were kind, empathetic and professional!
Nate C.Truck had one bald tire, and one flat tire.
Erik A.