Great customer service. Cameron was a awsome person to talk toByron F.
Moving Truck Rental in Maple Valley, WA at Maple Valley Mini Storage
(Distribuidor de U-Haul del vecindario)
Maple Valley, WA 98038
Services at this Location:
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sáb.: 9:30 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Maple Valley, WA 98038
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I am not sure of the security in the area specially when dropping off during late night hours. True I see Sheriifs roaming around the area but still a bit skeptical.Jose A.
Even the truck was great!!James T.
Friendly and efficient service.Gregory T.
I picked up my rental through the app, so it's not really fair to rate the pick up location since there was no interaction. The truck was clean, the area was clean and felt safe, I just wished they had included the Utility Dolly I requested, but oversights and accidents are an acceptable part of life.Rodney S.
Very proficient and friendly. The staff were great, answered all questions and gave excellent advice.Ward H.
Get a bigger lock that can actually fit the latch properly.Andrey M.
The staff was very kind and helpful.Nadine B.
I used the mobile check in and apparently it did not work even though my screen had a big "THANK YOU" at the bottom of the page. Uhaul called me this morning asking if I had trouble with the check in and I said no. Minutes later I received my final bill with 2 days worth of charges and the $20 fee for after hours check in. I called the UHaul location and they told me I didn't check it in correctly and they don't handle billing. I will not be using UHaul in the future and the customer service was extremely rude when I talked to the service representative and they indicated I would not get a refundEric O.
The rental place was very helpful and friendly. But Uhaul had to ruin my experience completely. Ontop of the agreed upon price I signed to i then unexpectedly got charged an additional 56 dollars. I dont know about you but a $200+ rental for 20 hours seems ridiculous tried to contact support but waited 30 min to no response.Leonardo Z.
Phone app worked better for check-in, although it was really tedious taking so many photos to complete check-in. However, I did not see a drop box for the keys anywhere. It was during the day, so I was able to drop them off inside, but don't know what I would have done if it had been after office hours.James S.
This has nothing to do with the pickup location of the two rented trucks. This statement is for the prior truck I reserved ,a larger truck 3 weeks before needed, recieved a text two days before pick up the truck was available to pickup at a different location 55 miles away. Tried contacting uhaul on 1800 number, no answer, tried calling branch where truck was supposed to be picked up in spanaway WA for 30 minutes,no answer. Drove to the branch to make contact, kid sitting on stool playing on his phone, co worker outside making out with girlfriend/boyfriend. Had asked if anyone works at branch and knows how to answer a ringing phone. Blank stare, asked on reserved truck, unable to get any, non in the state. Cancelled reservation, got a truck at Penski, had to rent the other two from uhaul Unwillingly due to additional items. Long story short, if you reserved a truck 3 weeks in advance , it better be at the location. Have rented trucks/ trailers in the past with uhaul when they would have the truck moved to the proper location for customer pickup. People have a timeframe and dependant on moving plans. Heard same experiences from others since this rental.MARK M.
Airconditioning was inoperable on a very hot day.Lance W.
Very nice serviceEDWARD LOYED D.
Leave a uhaul certified place note on the door or whatever, i was not sure if I needed to drop the keys on the mailbox or notOscar M.
Take your time.Karen J.
At cup holder area not clean .all other okViengxay V.
The customer care person were not very helpful and didn't tell about drop off process/after hrs service charges and i lost $23 just for not updating the drop off location on the phone. poor management or the people just dont care about the customers.Praveen C.
Do not change a thingAnn L.
Great Service, friendly!Jack S.
We did a self drop off. I am familiar with the location because I rent a storage unit there.Julie J.
ALWAYS LEAVING ONE PERSON TO DO IT ALL!? She was very nice but overwhelmed. I find that this location and alot of storage places only employee one person for desk, rentals and storage units. So when your trying to check in or call, someone is always gone from office with a note on door because they are off showing someone a storage unit or truck. Its not employee's fault, in fact I can sympathize with employee....its the owner's fault for being cheap and not running a better and smooth operation. Ive Managed rental moving truck places in the past for many years and I also was a one person show. I see nothing has changed in so many years, owners and big management still are not getting it!Tim H.
We rented a 15' truck for an in-town move. Estimated cost was around $90, actually cost for all day was $62. This included the rental of two hand trucks. By moving boxes ourselves we saved well over $1,000 and had the movers move the furniture and large items. Friendly and helpful staff. No complaints - highly recommended.Kevin W.
The drop off location was at the Maple Valley Chevron. Yes I would recommend this location.Christine K.