Was charged for gas to the tune of $47.50 when I put gas in the truck and left it with more gas than I started with. Very disappointed!!!
SHEILA SULLIVAN
Malvern Lukoil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Malvern, PA 19355
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I arrive to find out they double booked me (employee Kush (??) was helpful in troubleshooting the issue so I was able to take the truck). Returning the truck was a disaster. I was told there would be a charge if I didn’t replace fuel so I filled the fuel slightly higher than to when I received truck and employee (Sam Patel) was very rude, charged me for the fuel after I replaced it and couldn’t explain the charges. Saundrice on the customer service end was excellent in helping me to reverse the incorrect charges.
Kathryn HartsockLocation was fine, but it was very disappointing to discover the truck didn’t have a ramp. Putting large heavy items into the truck was difficult. I thought all UHaul moving trucks had ramps?!?
Jessica SullivanWasnt clear that I needed to fill the tank back up. Didnt see it mentioned in the app “check in” process.
Stephen MacaleerThe website was very slow and difficult to use. I gave up at home and went straight to the location. They then had trouble online with the website. It took the person about 15 minutes of re-entering data that kept disappearing. This was at a gas station so the other customers were mighty unhappy.
Leeann Essai