Started off not a good experience...Was set up for 24/7 That's when I pick up after hours and everything is done threw email and phone...Well that didn't happen when was time for me to pick up I wasn't able to do to not set up correctly...Thank God someone was in office at the 2nd location and was able to help me...Christy was a blessing for sure...So all in all it was fixed and everything was taken care of...Thanks againSantia F.
C&S Custom Creations & Designs LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Luray, VA 22835
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Very friendly and helpful. Couldn't have asked for a better experience.Nikki T.
This was my first time ever reserving a UHaul due to relocating, the entire experience was chaos & added more stress to an already stressful move. I originally requested to get blankets & a dolly and was told this I would be able to pick everything up at this location on 4/8/23 all to get there 15 mins early to locked doors and no sign indicating they were closed, then call the number provided on the door several time to get no answer so had to call U-Haul where I was given a code to get the key to the truck. I was contacted almost 3 hrs after the fact. Although Shawna did take the price for the items I never had and took it down to .99 cent per mile instead of 1.29 this was still disappointing and I was very dissatisfied based on my experience I definitely would not recommend this location to anyone but I would recommend the two parties have better communication with each other so customers are not given incorrect information.Candace C.
See my other commentsRaymond B.
The place to go for your preferred Uhaul experience.FIRST F.