Same reason as above. Very frustrating to work with him.
James G
TCs Treasure Trunk LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ludowici, GA 31316
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Disappointing experience renting from U-Haul. The night before our pick-up, U-Haul called to say that no trucks were available in our area, despite having put in a reservation weeks in advance. We were offered a truck over an hour away. We drove an hour away, and waited for an hour and a half for our truck. We did not get the correct size truck that we reserved weeks in advance. Therefore, we had to supplement the smaller truck with a trailer. Trailer was available 30 minutes away. So we had to add more miles to pick-up the trailer. Extremely inconvenient and costly for us, considering we had a reservation. Induced way more stress than necessary. Could have been avoided if U-Haul accurately forecasted truck inventory availability greater than 24 hours out.
Erin KThe person called me 2 days prior to night before scheduled pick up of truck and I was told basically sorry no dollys available and told me I could drive around and find one. I ended up going to ACE hardware and bought my own as I needed one for my move. Then the night before the lady signed out my truck to me at 5pm when knew wasn't picking truck up til 7am I had to call Uhaul and straighten up that mess.
Judy WCustomer service agent was extremely helpful in locating trailer for us. Helped us with several setbacks.
john rTammy in Ludowici, Ga. is a great example of professionalism. She answered all my questions and explained everything to me. This is the second time I have used Tammy and UHaul. I sincerely appreciate the company.
GREGORY J