Have a manager call. Megan, the representative who assisted during pickup, submitted a complaint/request on 2/17 and I still have not heard back. I was supposed to have a call that night.
Brittany Baylor
Lowell Jewelry & Loan
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lowell, MA 01850
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They help me to finish
ERIC COCHEGRUSMaking sure truck are clean and not smoked in .
Tiquia MatthewsTook me over an hour to get the truck. Why is nobody in the location able to help. This was a failed self-check in system to have.
Amanda SadatInstructions were unclear. Uhaul app was unresponsive and extremely slow at times. I had to wait for 10 minutes to be “approved” to drive. At one point I called the Uhaul customer service line and the individual on the other line was absolutely no help.
Noah Lynch