When we pulled up, somebody pulled up in a truck and dumped their beer out to go inside to buy more. The woman inside was not at all helpful. She took my key and then just stared at me. I tried to check out through the app and it said that I was all done and leave my key in the dropbox. She told me I was done. I walked out and found out the next day. I still hadn't been checked out. And I'm still being charged for a dolly I never had.
Joany J.
G&K Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40212
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Customer Reviews
- 3.5 Average Customer Rating
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There was not a dollly in the truck. That's my only complaint
Claudia E.The first initial checkout of the U-Haul the lady was very friendly and courteous. But the return guy.... I was better off dropping off and walking away
Raymond J.Uhaul should have checked the fuel trip estimate before charging Me more for 3 miles over on milage ... because i put more gas in it which would have cost more for Uhaul if I had charged Uhaul for my gas which was 2.99 per gallon. 122 mi to E at pick up, and 257 mi to E at drop off the pick up milage was 22403.3 and 22489.3 miles at drop off so even if the truck gets 17 mi per gallon which it does not than Uhaul owes me, not me owing Uhaul for 3 miles over on milage. So 135 more miles over the miles I added to the trip estimate than the estimate that was on the estimate on pick up.
Donnie F.nothing thank you for your service
Joyce L.