The pick up process was not clear and extremely frustrating. When reserving it was not clear this was a remote pick up, which I did not want. Then had to take a half hour to figure out what to do.
Greg M
Fenwick Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service!
Victor MOur desired location was not available, causing us to drive further out of our way. We were charged an extra $20 for gas, despite meeting the same level we were given. The lock for the key was frozen, making it far too difficult to get the truck.
Georgia EThe service and truck were fine but the prices are ridiculous. I had the truck for a little over 2 hours and drove it 48 miles and it cost nearly $150. I will not use Uhaul again.
Richard REnlarge signage. I initially turned down the wrong street as directed by my phone.
William R