Everything done over phone by clerk working there. Seemed like it was a bother for her to help me.Dennis M.
Moving Truck Rental in Loudon, TN at Stop N Shop
(Distribuidor de U-Haul del vecindario)
Loudon, TN 37774
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: cerrado
- 6/15/2021 - 6/21/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Loudon, TN 37774
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Get more help! One woman can not run the store, the deli, and the U-haul!Leoma J.
They were fine but their lot was overloadedWILLIAM F.
Great, friendly service. Only the UHaul app was confusing (1st time user)Alan R.
No wiring harness on equipment had to steal one from another trailer. No pads were available even though I reserved them.DONALD G.
I had to call back the next day to get my trailer checked in, as they did not send it thru when I dropped off.DAVID W.
All in all it was very easy to pick up and drop off and the trailer was in good clean conditionJohn C.
The woman who runs the convenience store and is the short order cook was very kind and helpful in getting me on my way. My review should not reflect poorly on her.Mark C.
The rental location was easy to get to and staff on site where friendly. Had to finish the rental paperwork over the phone but wasn't too inconvenient. Dropping it off after hours was more challenging. I tried using the app which was absolutely worthless. Despite the fact that I set up the rental through it, it had no record of the rental and thus I couldn't check it in. Tried the customer service number but was on hold for 10 or 15 minutes. Tried the website but the password O set up the day before didn't work. I finally found a link in my email that I could wade though and get it checked in. That was frustrating. I'll be reviewing the app unfavorably. It needs a complete redo. I would suggest more testing before you release it. Have ordinary people test it and then actually listen to their feedback.Michael B.
either rent from a uhaul location. truck was disgusting. mud encrusted in cab. tire was flat. had to wait for service. went to uhaul in Farragut. excellent and helpful service personnelJustina B.
The girl could care less. She refused to help me check in the truck for return. I don't understand why this location is a drop off location if they are unwilling to help customers. It was an terrible experienceAndrew H.
Everything was excellent you don't need to change anythingRALPHARTHUR JR F.
Customer interaction at its best....Anthony M.
The location was open, but there was no uhaul person there. And no uhaul person was scheduled to come. The person who helped us online was very helpful to walk us through the process of online self checkin.Bill B.
Not a direct u-haul location.barry C.
Clean the back of the Uhauls. I was moving furniture to my new home and spent an hour or more cleaning out the pool of water in the back.Bo B.
Wow another great group and the location was just off 75. Super convenient. Worked out perfectly and they even had a mini mart of sorts so we could grab snacks. Very quick dropoff. I highly recommend U Haul.James P.
The owner was not on the site. An employee called him and gave me the phone where I was required to give my credit card number out loud in a restaurant/store where multiple people were around. No one was physically available to help me connect or check that the lights were in working order. Nor did anyone check that I had the correct trailer. This was a completely unacceptable way to conduct business safely. Covid-19 times or not, this was not safe or comfortable for me.Todd S.
It would have been nice to have a full tank of gas to start my trip rather than the 5/8 full.Marion D.
I was overcharged $8.00. This store put "Safetow" on my order and if you look into it, you'll see that it wasn't on my order. They put it there and I want my $8 back. I can't stand dishonest people.Jason W.
This is not the location I chose for my reservation. My pick up location was moved the day before my pick up. However, I was not given the extra miles since the new pick up location was farther away than my initial reservation. The pick up location itself was good and easy to pull the truck away. The truck's "check engine" light was on at pick up, and the "check fuel cap" message stayed on the entire time, even though the fuel cap was secure. The truck only had appx 10k miles on it, so that was nice. The cargo area still had a dolly and blankets in it from the last user, I suppose. I did not reserve those things, and some of the blankets were wet - not sure if the cargo area leaked or if they were wet from previous user or what.Angela M.
I am currently disputing the charges, I luckily took a picture of the mileage and gas when I turned the truck in as I did this via my cell. The final bill had 20 more miles added and a gas charge even though I put gas in the truck to the level it was at the time I got it. I feel this was not a mere mistake, but a way in which the rep was padding the bill.Anne L.
Not much. Mike Isaacs is doing a great job.DAN P.
No one available to help unhook the trailer, which was quite heavy. Fortunately a stranger was nice enough to help.Burton A.
Easy drop up. Friendly reception.Ronald F.