When arrived at the location which was not our original agreed upon location the location had been changed 12 hours before our pick up date by uhaul corporation nobody knew what to do we had to call store owner who wasnt present at all she had the local homeless guy who was drinking a beer at the time handle our transaction nobody inspected hooked up or did anything we left with a broken trailer no receipt and no rental contract what so ever. When we pointed out the trailer was clearly broken we were basically told oh well theres nothing we can do for you. Nobody was willing to do anything at all.. it was honestly the worst experience ive ever had with uhaul. I would recommend any other company do not use uhaul if u have to pick up any equipment in lost hills california. You will be disappointed im shocked this is how uhaul is willing to do business or that they are ok with this company representing their brand
Jordan F
Pannu Star Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lost Hills, CA 93249
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service and was a very smooth rental.
TROY K