The customer service was excellent. The rental and return process was a BIG headache and took to much of my time. 45 minutes to rent and 25 minutes to return the truck!
S t W.
T&S Mailbox Plus
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Los Angeles, CA 90044
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Nothing, everything was perfect.
Luis M.I have moved to multiple states throughout the country and have always used U-Haul. The experience has always been great... Up until this move. This move was anything but smooth. To make a long story short, I reserved a 15' truck and auto transport trailer, got confirmation of this reservation and even called to confirm after receiving the email. The day I was supposed to pick these up, I received a cancellation notice - for no reason. I then spent hours on the phone only to get a 10' truck and no trailer. As you can imagine this caused multiple issues, mainly forcing me to leave my vehicle in CA and making the move to CO with no way to get my car here. I will now be out a lot of time and money as a result. Extremely disappointing to say the least.
Eric S.Very unprofessional and angry people in a bad mood. Did not take the time to explain my contract or options as they appeared to be annoyed at answering any questions
Juan G.they didn't check me in. they took a photo of my DL and Credit card and gave me a key. so I had nothing in hand, no proof of the gas level, which was at a 1/4 tank, and no walk-around when I checked in. It was like the normal uhaul person wasn't there and didn't know what to do.
Richard G.