The office was closed, where we were supposed to do the drop off because someone was sick. Took multiple calls to finally get someone. They assured us if we left the U-Haul there, it would be taken care of. Luckily, we took photos of gas and mileage, because U-Haul tried to charge us extra money for going over the miles and not enough gas when we had taken care of all that.
Marcello C
Stanley Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lorain, OH 44054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very nice storage place. I have business card. Will be calling
derek nThere is no place to park after hours…don’t know how it is during hours. No actual drive to it…have to drive over the curb
LINDA MThe U-haul was in very bad condition, the brakes were bad, and some of the headlight areas were cracked and the plastic surround from it flew off on the highway. The vehicle was terrible on fuel and we ended up having to make 2 trips because we were worried about overloading and breaks going out on us. We rented u-haul before and never received a truck in this bad of condition as this one. The headlights were very dim where driving at night was also very complicated. I think these vehicles need to be checked out and serviced better before sending them out.
Angel WThe use of this vendor was predicated upon the original uhaul affiliates poor service. After reserving a trailer at another shop the agents didn’t answer phone calls then stated they didn’t have the trailer I had reserved. Thus on a scale of 1 to 100 uhaul gets a fifty. That is a failing score
david s