It was right off the road and easy to locate and the dropoff was right at the front.
Michael D
Securcare Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Longview, TX 75604
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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This is not wholly on Securcare, as UHAUL let me down in their customer service calls during the morning of my rental pick up. But I will definitely not use a self-checkout at a closed business again either. I was put more than 2 hours behind schedule due to the issues we had, and lost the help we had scheduled to assist us that morning. #1, Make sure the employees actually put the dollies requested into the trucks! Customer service transferred me to someone who was supposed to set me up with one, then they dropped the call with no return call. I called back and was told to go to an open UHAUL dealer (across town) and they would get me one. I arrived and they said Corporate does not allow dolly only rentals! I was stuck with no dolly and had to BUY one. Seems like a SCAM to me! #2, They shouldn't let trucks be left with less than a 1/4 tank of fuel for the next person. I was already expecting to add fuel at the end of the trip, but I shouldn't have to start out that way as well. #3, They should take a truck off the road if it's not running correctly. Ours was idling rough and probably cost us more than we should have needed in fuel costs. No check engine light, but the rough idle was clear as day as soon as the truck was turned on. I may not rent with UHAUL again after this experience.
John GOne person working inside who keeps saying what she can’t do instead of saying what she can do. Good thing I’m tech savvy because if I had to leave the return process to her it would’ve never gotten done.
Danielle DIt went as good as it could
Alan MI would have been charged $25 extra if I hadn't brought in the paperwork from the pick up location. They tried to say I went over the allowed mileage when I had been given complimentary extra miles and if the paperwork hadn't said that I had extra miles, I would have been charged anyways. Aside from that, the location wasn't bad and it wasn't too stressful getting in and out.
Carolyn F