When we arrived, as scheduled, there was no one there. A note on the door informed that due to a family emergency, no one would be available for the day. We were not about to take the trailer BACK to Lyons and come back the next day, a day late. We found a spot in the back lot and dropped the trailer off. We were aware there was another U-Haul lot in Longmont, but decided we had committed to this one and did know/nor wanted to screw up our contract. As it was, we checked with the personnel at this location and all was well. The ONLY reason we checked no on the recommendation is because no one was there when we arrived. We understand the situation and it most likely would not have been the case with someone else on another date, BUT, with all the tech, U-Haul knew to expect our arrival here and could have directed us to the other U-Haul location just a few miles away.
Stephen B
A&H Rentals
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Longmont, CO 80501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Messy back lot, but ningun problema with my equipment drop-off. Staff was kind.
MICHAEL KExceptional customer service!
LAURA MLocation closed in the middle of the day with instructions taped on the front door. Had to call Uhaul to coordinate dropoff
BRYAN GCustomer service and atmosphere was awesome. Highly recommend
ERIC E