It started out awful from the get go. We arrived right at our scheduled time first thing in the morning and no one was there. The website wouldn't allow us to check in and said we had to wait until they opened which was fine because they should have been opened by then. However, nobody was there. Then another customer comes and still nobody there to help either of us. When the guy finally got there, all I can say is he was just an all around jerk right from the beginning. He yelled at us as we walked in the door, â€œclose the door! We don't live in a barn!â€ Then he told us the reason it wasn't letting us check in was because we screwed it all up for all sorts of ridiculous reasons- one of which being that we used google instead of bing. We didn't use either, and seriously what does a search engine have to do with their website?!! I seriously have never had such a horrible experience with someone who should have had some customer service.
Alquiler de camión de mudanzas en Logan, UT en DD Heavy Towing
¿Te mudas de o a Logan, UT 84321? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en DD Heavy Towing. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en DD Heavy Towing
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Logan, UT.
Alquileres de vans de carga y pickup en Logan, UT
Los alquileres de van de carga y pickup U-Haul en Logan, UT son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Logan, UT 84321. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
One of the guys was professional and polite. The other was a nasty jerk. Love U-Haul. I will not rent from this location ever.
I would have chosen a different drop off location had I known the trouble we had to go through to find the right place.
Horrible customer service. Giving me a guilt trip... dumb. Enjoy my 125 for some bullshit. It's all good tho. Maybe I was giving you some work to do. Although I did not travel with paint I ll take the fall and pay. Throwing unfolded blankets to cover it up!!! Dude I just moved across states by my self - loading and unloading In 2 days after getting a call randomly letting me know a truck was going to be available earlier when having to request 3ish weeks in advance, ugh yeah it keeps going and don't want to waste my time with this company. Did I mention I am a Family of 5? 3 kids running around... I will defiantly be steering away at least 5 people if not more away from U-haul. So you can go kick rocks. Yup never U-Haul again - I have learned my lesson. Each time o have rented this month alone - Horrible customer service, don't listen to me as a customer, giving me a guilt trip? How is this business? Don't care about the 125 cleaning fee.... just stupid - Y'all don't listen. What goes around, comes around - Promise you y'all will get yours. Washing my hands of this. Enjoy ðŸ˜‰
No waiting in lines smooth process
We were charged a cleaning fee! We used it so little I feel that it was a rip off... Another hidden charge without any explanation
I was charged for the safe travel insurance. I cancelled this insurance when I made my reservation online. My agent with Farmers told me my policy covered me and I didn't need the insurance,
The man was unfriendly, barely turned around from his desk to talk to me, belittled me for not knowing how to unhook a trailer. My recommendation would be to find another U-haul dealer in Cache County, or at least a second one so that people don't have to go to this guy.
They have to wash the truck it was not washed In side or outside but I thank you for all your help It was low on oil I topped it off and I hope you have a great weekend from Gerald Wilson 435)724-1067
Drop off after hours was confusing, thought I could do it on my laptop but had to return to the drop off site and use cell phone so the system could verify I was at the correct location - ??
They were professional all went well.
I reserved my U-Haul online for a specific location. Understandably, the location did not have the size I needed and directed me to a location 20 miles away. I preferred to not drive an empty U-Haul 20 miles, but had no other choice. Little known to me, the truck that I was provided was a local truck and was supposed to be returned to that same location. After I dropped it off at my local location, I got a phone call from the other place wondering where their truck was. I immediately tried to contact my location but it was a Sunday and they were closed. The next day I was called by my local location, given the keys, and I returned the truck to the location at 10:30 am (I was supposed to drop it off the day before by 9:00 am.) I AM NOW BEING CHARGED FOR 3 days rent when I only had it for one day. If you are going to assign a local only truck to someone, please let them know and don't just hope they double check their contract. When your website guides you through the reservation process, drop off location is not required. So naturally I didn't think anything of dropping the U-Haul at my home location.
When we went to pick up our uhaul van there was a car parked in front of it barely giving us room to get it out. It took us almost 30 minutes to get it from the parking spot with a lot of â€œturns and backing up and turning the wheel againâ€. When we mentioned it to the owner, he was very rude and just basically said it wasn't his fault. We changed our reservation and asked for no blankets. We accidentally included them the first time we ordered and we still got them and were charged for them. The customer service overall was horrible.
Be more friendly and helpful. Visitors to the office cannot read the minds of the people who work there. I was offended by the condescension and unprofessional behavior of the person working.
Fire the guy with the long hair, nothing but extremely rude and unhelpful.
Provide more prompt customer service and have better communication with your location managers. We were on the phone waiting for help for 45 minutes before anyone could do something for us. It was very frustrating, especially since the issue we were dealing with had nothing to do with our own mistakes.
My only problem was with U-haul's online process for checking in. I went through all the steps just like it asked, filled in all the info, received confirmation that the check in process was complete, and then still had to do the check in process in person because it didn't go through.. Not very user friendly.
A few people, including myself had issues with the online pick-up at this location, the gentleman helping us was okay in attitude and customer service. The truck had dirty windows.
It was very difficult to find a place to park the truck because the lot was so full. Also, we completed all the truck return steps online and just had to drop the keys in the box. However, when we went to put the keys in the box a man who worked there insisted on seeing the inside of the truck and writing down the mileage even though we had already done that. It slowed us down and was a bit frustrating.
Upon arriving to Logan, UT I called the number provided as instructed. I received a less than ideal response that did not give the impression this is a 24/7 U-Haul drop off location based on tone, language and conversation while at the location. I am not pleased and recommend making it clear to everyone who works through this location that dropping off equipment after hours with a trailer is not a reality with the interest of management.
VERY unhappy with our experience this move. We had booked a truck to pick up at 8:00 AM, outside of the location's office hours, planning to use a mobile phone to complete the pick-up. When we got to the location, we were told we had to wait until the location opened at 9:30 to get our truck hand-delivered. We called U-Haul, waited on hold for over 20 minutes. They changed our reservation so we could pick-up at a different location that was already open. We go to that location, and the operator is not there; he was out on a tow and could not meet us for at least 30 more minutes. We call U-Haul again, hold for almost 40 minutes, then the operator shows up to the location. He was very rude and unprofessional to us, clearly unhappy that we were trying to pick-up a truck from his location when we "weren't on his schedule." He was demeaning even after I explained why we got moved to his location so last minute. In the end, we didn't leave with our truck until after 9:30, which threw off our entire schedule that moving day and caused us lots of headaches. We ultimately are frustrated because no one called us to verify our reservation the day before, the system let us reserve a truck that wasn't actually ready for us, then we had to wait for a rude and unprofessional operator and have our entire schedule messed up.
It was. Grat. Service
No people skills. Was rude to all the customers.
They happened to be there even though we were dropping off after hours and they checked us out anyway. Nice folks.
Keys were not easy to locate/lock was not in the stated location.