The woman could not explain the hitch attachment and let me leave with the trailer not attached after asking for help, so it detached while driving. She also did not inspect the inside. Upon arrival at home to load it, it was covered with motor oil, metal shards and trash inside. (I have photos and video) This was hands down the worst uhaul experience I have had in the last 20 years.JESSICA W.
Moving Truck Rental in Livingston, TX at Livingston Security Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Livingston, TX 77351
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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When we went to drop the truck off we had been given no specific place to drop it off. When we went in the lady was very kind, looked at our contract and accepted the truck at her location even though she didn't show a drop off at her location for our truck. After a very hectic move, it was extremely comforting to have her take the truck off our hands even though she didn't have to. I would recommend Uhaul to my friends.Curtis L.
WHAT A GREAT UHUAL PLACE BEST OF ALL THERE OPEN ON SUNDAY. GREAT SERVICEJIMMIE B.
Nice lady. Location wasn't clean nor uhaul truck compatible. Overly expensive.NICOLE W.
Great service!VIRGILIO P.
The ladies, Amanda and Elizabeth, who rented us the truck were helpful, informed and went above and beyond to help make sure that our move was trouble free. I recommend that you go to Storage Plus if you need to rent a Uhaul truck or need self storage!Melissa L.
Do not charge customer for being two day late on return when returned ne day early. Auto transport was dropped off at different location in Livingston with no problem per unsullied rep. Will still Pursue refund if rep calls back Has been two days nowRoger S.
Great customer service and the equipment was great, everything was explained before we left.Miguel R.
The paperwork said to drop it at Livingston Security Storage but there was no signage with that name. The sign said Livingston Storage, Inc.Jesse B.
Give Shalisa a raise! She was nothing other than outstanding, went out of her way to make sure I was able to get a last minute rental. Thumbs Up all the way!RENE H.
Quick and easy drop-off!BRYAN K.
The drop off location didn't want to check the UHAL back in just asked me to leave keys. I would prefer a positive check out, so I know all is closed out correctly. They didn't close the transaction until two days after. I also got charged a $30 wrong location fee without discussion.PETER G.
TERRIBLE customer service. I reserved a 20' truck weeks in advance to make sure I would have it for this trip. I drove from a different state 8 hours away to pick it up, when I arrived the young lady was very rude & told me they don't have the 20' truck because it has a flat tire & "that's not her problem, its uhauls problem." Super disappointing that I reserved a 20' truck, received no confirmation call the day before, or prior notice that the 20' truck was not available. I wouldn't have made the trip had I known the only available truck was 15'.Katy H.
I spoke with a woman after hours who was very helpful and polite.Caroline C.
Stop making application/contract by internet only. Lot of us older folks rather use paper. Hate your process. Otherwise i like using U haul. My prefer moving vehicle rental company.Bernadette G.
Had to call for help to load trailer since it was not stored level.Dorothy B.
It was great, thanksDavid D.
Credit card only site so I did not get my deposit back as promised when the trailer was returned.Mitchell R.
Maybe be never mind won't helpMichael K.
Never againVictor R.
Both times, picking up and returning, were painless and went out of way to expidite the time necessaryEugene W.
Trailer rented on Saturday. 5/11/2019 @ 11:02 am. Returned that evening at 8:01pm. Return checked in on 05/14/2019 (late) for no reason. This has caused a delay due to the inability to complete entry of the return of my timely rental has caused a delay in the refund of my deposit. Not my fault, and I SHOULD NOT be delayed!Vera Y.
Truck was clean, but back had water in it,so we had to mop it dry.Karen B.