The truck was on empty when I received it with no dolly or furniture mats I paid for. I picked up the truck around 9:15 am and drove off around 9:30 am, I had to get gas and borrow a dolly before I could start moving. The attendant was extremely rude about the equipment I rented and told me it was not his problem it was U-Haul's issue. I brought the truck back around 3:30. When I got my bill I was charged for two days as well as the dolly and furniture pads. A $30 rental cost me double. I called the office and never received a call back about the double charge. I will never rent from this location again and may find another company for future needs.
Colleen C.
Congress Street Moving And Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Port Richey, FL 34653
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 1.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.