I have already told friends and family of this specific location and the excellent service we received.
Nawal H
Shamrock Bluegrass Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, KY 40515
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The whole process was horrible . 1. They had to switch me locations due to them not having the truck I needed . 2. At the other location it took forever for them to find my reservation . 3. They clerk didn’t know how to operate uhaul transactions and she called her boss which he had to take a payment over the phone, which was sketchy. 4. After they finally found my reseveration, they didn’t have a dolly I had paid for and never received a refund. 5. When I got the keys , the truck was blocked in and behind 3 other uhauls. the clerk then told me, that I was responsible to move the trucks that were blocking my reservation.
Aliyah BWhen we dropped off the truck the fellow behind the desk said he was not the one to check the truck in. Huh! but they do it like this all the time, he said/ The person to check the truck in was not there, so we had to leave it in the care of the cashier. So he told us where to park it. After everything we just wanted it all to be done with. I don't know if they checked it in our the field manger did. We called and told her the situation, and sent her the pictures we took of mileage and miles. Again Thank you Adrien.
BRIDGET BMan was extremely nice & so helpful with this transaction. Highly recommend this location!
LYNDA SFantastic support getting me checked in properly. Very grateful for their support and knowledge.
guy h