There was no answer on the phone number for this location listed on the contract in order to verify that I had returned the truck correctly. I found an after-hours number on the front door and was able to speak with someone to ensure I was parking the truck in the right place in the sandy lot cleared behind the business next to the other U-Haul trucks and that I should just drop the key in the key box. The arrangement seemed a little odd at first, but I guess it works just fine!Robert S.
Moving Truck Rental in Lecanto, FL at Lagez Auto Service
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Lecanto, FL 34461
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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THE WORST IN EVERY WAY! I even contacted Matthew, the Sales Mgr., about my experience. The parking lot was very small and the Uhaul's weren't even visible as they were back by the woods. The location itself it right off a very busy street with little room to enter/park. The people were very rude and upset because they didn't seem to understand that I had already done the mobile check-in and was forced to manually check-in where they charged me a $7.42 credit card fee (even though it was already entered online) and even changed my drop-off location which I didn't even know about until I went to drop off my truck. The space was very dirty, uninviting, and 100% not where I would expect to pick up a uhaul. I've rented a LOT of Uhauls and this was by far the WORST experience and took about an ENTITE HOUR to complete and we were on a tight schedule.Richard L.
No one was there. The app check in took forever to load and I had to call the 800 number and wait for 20 minutes before a rep was able to help me.Paul H.
remove that locationPhillip M.
This location could be the example for the pickup location.Dale B.
The individual who was there when the trailer checked in never showed that the trailer was returned. We received several phone calls asking where the trailer was. It was returned Friday afternoon around 3:30pm. My brother had to go back to the location asking them what was going on. Even as of yesterday I received a phone call asking where it was.Pam M.
The owner made me load my car on the auto transporter in the middle of the highway, on the median. When he attached the transporter to the moving truck, I asked if I can load my car there. There being a big open field next to the building. His response, yes, but he has no responsibility loading it. I understand that, due to liability issues. But when I went to go grab my car, he came speeding by, and parked the U-haul in the middle of the Lecanto Highway. And had me load it there. Walking through 3 lanes of traffic, and having cars whip by at 50mph. Worst experience I ever had. And this was already after waiting for two hours. He messed up my reservation, and was completely incompetent. Beause of U-hauls lack of standards on who can and can not be a dealer, I will never use u-haul again. Penske and Budget I'm confident would never have a customer load a vehicle in the middle of a highway. I have pictures as proof. At the time I couldn't even believe it, and that's why I took out my phone to take a picture. I was do upset, I didn't even bother saying anything, I just didn't want to make things more unpleasant than they already were. I will take the higer deck height any day over this type of experience. The truck smelled terrible of cigarettes, and it leaked. I had furniture and boxes damaged as a result. Looking to move????? Do not go with u-haul. I'm a long time user, but never again.Johnath M.
The equipment was not very accessible and tucked away in a side yard that was hard to get too.KEN F.
Spoke very poor English and were difficult to work with. I turned in my trailer to them on a Sunday and followed up with a call on Monday.Richard P.
They were all very nice and friendly to me. They helped me right away. Very nice people. Thank you so much. You guys are great..anthony G.
Property wasn't up to par, basically no room to turn around. Additional cars and trucks on premises not related to U-Haul. Staff worked at a car garage not related to U-Haul, no office available.Calvin B.
Assistant connected the trailer without incident, despite the searing heat and humidity.ERIC S.
Easier application and pick up. Time consuming process.ralph D.
Try and add More drop off location s I went drop off a mile from my destination which was not my drop point which when i had done me the last reservation online me said it was preferredRichard B.
I don't think he knew but the furniture blankets were covered in rat pee and poop. Didn't use was discusting.Jake C.
Looked like a junk yard. Employee was dirty along with facility looked like a dump. Junk cars outsidejohn S.
I had a hard time fitting through the exit with a large motorhome on the right and a tree on the left. I had approx 6 inches on each side. The lock on the truck was extremely hard to open. Myself and 3 adult children all tried and finally one of my kids pushed really hard on the lever to get it opened.Michael P.
I stated I did not want insurance. They still charged me anyway. $14 I did not want to spend.bascos C.
Nothing. Was greatgordon D.
Mr. Orlando is courteous and professional. It was very convenient for me to rent a U-Haul trailer there and it was a very nice experience. Thank you very much!Robert N.
The only thing I would say is that I ordered the truck on the website for 7 am. When we got there to pick it up, the sign on the door says they do not open until 8 am. They need to update U-Haul with their new opening time. The owner was very good and did apologize that they had changed their time.Maria T.
I WAS THERE FROM 7 15 AM TO BE PICKUP 7 30 AM NOT UNTIL 8AM BEFORE SOME ONE TURNUP THEN IT 20 BEFOREI GET ITLINFORD M.
Truck was not clean. Poorly speaking English. Left a glass in the truck and dropped off on Sunday. Called them Monday morning to see if I can come and grab it and the rep on the phone told me they threw it away. Went to the place to confront them and they had it in the trunk of there personal vehicle. Will NEVER do anything with them again.Jesse W.
Had a big problem with computer reservation, had to phone, 1 hour wasted, u hauls fault.james T.
Could not pick the drop off location I wanted which was closer and easier to find.Galen C.