This location has the rudest Individual I've ever experienced. The price was WAY higher at arrival then when ordered online. He argued and argued with me until another location over the phone found that I was correct. He explained how the owner of the company's "jacka** son made a new computer system and f**cked everything up." In between this, a nice elderly couple came in that he was so rude to i almost walked out to see if they were ok. This location is also a literal junkyard, no joke. My U-Haul had less than 1/8 tank of gas and there was a bunch of cigarette butts in the back of it. I highly recommend that U-Haul pull their contract from this location and I recommend it to no one. I highly doubt that I am the 1st complaint about this place. The gentlemen at the official U-Haul drop off location were polite, professional and apologetic.Travis C.
Moving Truck Rental in Lebanon, OR at Aautow Auto Repair
(Distribuidor de U-Haul del vecindario)
Lebanon, OR 97355
Services at this Location:
- Lun. - mar.: 9 a. m. - 4:30 p. m.
- Mié.: 9 a. m. - 3 p. m.
- Jue. - sáb.: 9 a. m. - 4:30 p. m.
- Dom.: cerrado
- 4/19/2021 - 4/30/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lebanon, OR 97355
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
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Rep very rude. Lied to both my spouse and myself. Claims lock I put on truck to secure materials had to be cut off when I put key to lock on key ring as instructed per your written instructions for dropping off while they were closed on memorial day 2020. Lies. Would recommend you use any other facility then this one! Very sketchy!Vicky H.
Inside the cab was real dirty like someone might have been muddy, but other than that the rest was clean and ready! Was thankful you guys could rent still with the pandemic happening. Bad time to be moving!Alcia P.
This place was gross and the person there was not nice at all. I have never had a UHaul experience like this. I am used to them being nice and clean and having supplies and all that at the store. The owner or whomever it was was very rude as well and did not explain anything about the vehicle. Luckily I had rented one before. Would never go here again!! I was so glad I had people with me.Grier G.
Thank you for taking good care of us!Phil R.
The location is a biohazard, nasty mess. My milage rate contract says $0.79 and the bill that I got from you says $0.86???? What gives???Kenneth B.
Mark very knowledgeable and helpful THANK YOUDarrel H.
I really dislike the computer check in. I was exhausted, it was getting dark and I had to be on site to check it in! I couldn't find the right screen even after I was told to use drop down boxes and watched the video. The owner stopped by and told us he would check it in. God bless him!ruth F.
Person was helpful and friendly, would use again. No improvement necessary.TONY L.
I had to drive over an hour out of my way to get the trailer I reserved a week prior as Uhaul got the reservation incorrect as usual it seems as if late. I have used Uhaul many times previously and not had such troubles. Not sure what is going on lately but the reservation system is a complete mess. Not happy Uhaul. I lost a lot of time and money.utoco K.
Excellent customer service and very easy process.NANCY P.
Always use this location...MARK D.
Nothing all is goodLeonard T.
Most helpful and knowledgeableJOSEPH L.
Mark was helpful and professional. Enjoyed working with him. Fast and knowledgeable too!Samuel B.
Great service i will always go backMARK G.
My pick up location was changed at last moment and in travel to new location for pick up got lost for roughly 30 minutes when getting to new location. When showing up the man onsite told us we were late and â€œwe were lucky he was even here because he had other stuff to doâ€.. then I asked about the drop off point in Glendale Arizona to confirm that the drop off location hadn't change and he told me that â€œhe had no clue but to call the phone number and I can just drop it off wherever I wantâ€.. (but looking at the paperwork afterwards at the end of pick up I saw right there in black and white it said the location) I only had one phone number for him and he got mad and told me that he needed another otherwise he wasn't renting it to me..I gave him a relatives phone number and he asked me â€œwhy was that just so hard to give himâ€ after paying for everything he told us we needed to hurry up and go because he â€œhad stuff to doâ€... tons of junk cars, forklifts, air conditioner unit, old motors, batteries, motor oil jugs everywhere/all over. Made it very difficult to figure out how to even get in the location. Very terribly kept up location and bad attitude from worker. Only GOOD thing was the truck and trailer DID work amazing on the trip with no issues though.John S.
Excellent customer service! If needed, I would definitely rent another U-Haul from here.Kelli P.
He was very nice and very professionalMarcelina P.
Trailer was sitting out in the middle of a field Full Of Weeds and the guy was more concerned about his 63 Corvette and his stereo system. This trailer was supposed to be originally picked up in Corvallis Oregon and they said they didn't have one so I had to drive an additional Thirty miles to get it absolutely inexcusable they should have picked it up from Lebanon for for mecraig W.
Love this placeROBERT F.
Great experience, i am satisfied and would rent here again.Curtis S.
Nothing went wrong,it was a decent experienceCHRISTOPHER P.
Make it clear that no one will be at the location when you pick up or drop off and that you will have to call to get code for key and do online drop off.Jamie B.
I have rented many times from Mark He is my go to guy always makes me the best deal Thank you MarkDONALD G.