This location was horrible, the lady at the front desk was not friendly nor helpful. The rental was ok. The return of the vehicle was smooth because I did it though the website. But the very next day I received a phone call stating the passenger side window was broken and the lady told me not to worry because, I purchased the insurance, I replied that I took pictures and videos and I opted out of the insurance, and the problem quickly resolved. I'm not sure what type of business is going on there but it sounds like a scam
Janeshia Warner
IStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in League City, TX 77573
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Customer Reviews
- 4.0 Average Customer Rating
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Milage and fuel were off just a little but cost me an extra $10 in the end. I drove less than 3 miles and got charged about $8.50 for fuel, even though I put 1 gal. of gas in the tank.
CLAYTON WAYNE KILGOREThe process was harder than explained especially for someone not great with technical Things. Also not told I had to be there within 15 minutes time slot picking up and wasted a lot of time with customer service on phone and resetting time.
Judy ConstableThe driver seat was torn, the console was dirty. The ride was not smooth, believe i got a super old model, not sure. The AC was cold, so that was good. the gas was nearly on empty when it was supposed to have 1/4 tank. I put 30.00 in for approx. a 30 mile trip. The staff lady was very nice.
Virginia GarzaThe staff was very helpful and friendly.
CASEY HYDE