The mobile app kept restarting the process and erroring out. I went through the steps approx 8 times before it accepted the return. I like the mobile app concept, but it's too buggy and needs to be refined for a smoother customer experience.Steven G.
Moving Truck Rental in Lawrenceville, GA at Bigg Headz Barbershop
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Lawrenceville, GA 30046
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Easy,, convenient drop off. Staff was friendly and helpful.Erica E.
Your Uhaul App needs work!Susan H.
We paid for a moving dolly and didn't even receive one!Adrian R.
Military /blue line family. So many things went wrong from reservation(couldnt access link), to pick up, equipment had no gas in it( light on so worried wouldn't make it)...no one at location, pictures on item wrong( showed 1/8 of tank) and torn up top from previous accident from another customer), link for reservation didn't work, 45 min hold time to customer service rep sending me to CA representative (I'm in Georgia) upon return..super cold out waiting to talk to someone pouring rain ...just awful, stressful experience. And location I was picking up my storage from couldn't or wouldnt help ( I have 3 units here) had to be transfered took an hour and 1/2 to resolve drop off locatIon have spent quite a bit of money with UHAUL this past year...and y'all failed utterally this time. Sadly I have more moving to clean out storage units which have all gone up in price. ..way to bleed a family dry during a pandemic...oh and one of my units looks tampered with but when I addressed with assist mgr she said it had "always" been like that. The guys gave good service before appear to all be gone so...wth?Paula C.
Website was not as efficient as it could have been But it worked.Kelvin J.
Personnel was friendly and inviting.Josh C.
The owner overall was very nice!Jeanine C.
It was a bit confusing finding the place but it was such a smooth, simple process!Katie V.
Very good experience!!! Easy pick up clean neat place and quick fast great customer service. My Son even got a great cut and line up!!!MaRia W.
My reservation was canceled because I arrived 30 minutes later than my pick up time.PARNEL A.
he's a CriminalISAAC A.
The truck had a dresser in the back. I saw it when I got to my destination to pick up some my stuff. I was told I would be charged $25 for a cleaning fee. NOT HAPPYAdrian G.
Price , I did my reservation with a price the charge was too high I used the truck for 2 hours And turned to the same location.RAAFAT F.
I locked my glasses in the van and nobody has been able to get them out for me.Jeffrey B.
All the balloned taxes and fees should be discussed up front. I used a $20 truck & went 23 miles so therefore that's $43 plus tax. I woukd have been ok with an extra $10 for whatever taxes and fees. But to be out of $60 plus is ridiculous. For 23 miles, 3 hours.Amina B.
Didn't have a ramp had to pick everything up off the groundClinton T.
50cent per mile or charge by the hourTrevon L.
Uhayl agent was not around. Gentlemen at Barber shop asked for the key. I said no, I'll put it in the drop box.jackie L.
I originally reserved the truck with a dolly. The dolly wasn't with the truck. I called customer service to inquire about it and they told me to pick up from another location which was an inconvenience. When I got to the other store (Pleasant Hill Rd) there was a tremendous amount of push back.Edmony C.