Reserved the vehicle for 3PM, got it at 4 because of the two ladies did not know the new computer system. Very nice ladies, just had no clue about the system, they tried very hard and finally got it done. Was told to bring it back after hours and drop it, place the key in a drop box and done. No inventory paperwork, only the contract. Got a text about instructions on how to drop it off, confused about the whole reservation, not a very good experience at all.
NELSON M.
Space Place
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lawrence, KS 66046
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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There was one person working inside and she admitted first hand she had no idea what she was doing. She had to call someone to walk her through the steps of checking out the uhaul which took a long time. We showed up at 3:10 for our 3:30 check out time. I got the keys around 3:40 once she got off the phone. When I returned the uhaul she again admitted she wasn't sure what the process was and she took the keys from me and said I was good to go.
Tyler R.Wash the truck. I picked up from a storage business and the person working wasn't familiar with the u-haul software she was working with. I waited a long time to pick up the truck due to the lack of training.
ABBY O.Lady's at front desk were very VERY , respectful, knowledgeable, they were very quick to answer any questions I had, and they answered them right the first time, without second guessing. They explained my options as far as mileage prices, renting by the day,letting me know that buying insurance was the right choice for me, or just renting daily. I would definitely use again. I am remodeling my home, in a town 30 miles outside of Lawrence KS, and I will need to rent a truck again , over the next 5-6 months as I remodel ( I do not own a truck, and this location, for a uhaul is close to the store I am buying all my material to remodel) I will be renting again . ???? They made me feel very comfortable about doing my business with them!
DARRELL M.The actual truck we ordered was not available. When we got there the truck was bigger than expected but it worked out ok. It would have been great to have been told that in case I needed another driver had I felt it was too big for me to feel comfortable driving it.
Peggy J.