I set up rental three days in advance. Truck was delivered without dollies/appliance dolly, moving blankets, all ordered previously. I then had to drive down the street in rental truck wasting gas to another uhaul dealer to pick up equipment. Once I got there, they of course didn't have a record of my equipment order. Luckily I take screen shots of everything and had my email receipt. Also, I was also dissatisfied with the fact that uhaul gave me a truck with 1/4 tank of gas....as if they can't ensure it's at least 1/2 full??? Perhaps they don't make enough money and can't afford it. I know we the customer pays for their gas, but at least ensure trucks are 1/2 way full!! Turning in truck was also a nightmare as website kept saying â€œturn gps location onâ€. IT'S ON!!! So I had to wonder all night whether someone would steal the dollies from the back of the truck and I'd be charged for it??? Luckily I got a receipt the next day. At least I got a truck though, gentleman in front of me didn't even get his for about 45 minutes. Poor, poor, poor customer service. Really made me angry to have to go pick up equipment...since when did I work for U-Haul?!! Terrible.RICHARD EDWARD M.
Moving Truck Rental in Las Vegas, NV at Essential Auto Care
(Distribuidor de U-Haul del vecindario)
Las Vegas, NV 89122
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
- habla español
Alquileres locales para mudanzas de ida o en la ciudad en Las Vegas, NV 89122
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
very easy to turn back in. helpful owner of this company which in-turn I will be bringing RV back for some work.TODD NORMAN W.
Everything worked out with me in a rush they still made it happenTHOMAS EVAN M.
The manager who assisted me was very pleasant and gave me great service.MARIA TERESA C.