The Truck I picked up still had trash from another customer in it, which made me worried it hadn't been sanitized. Not a lot of trash, just a couple candy wrappers in the cupholders.Charles M.
Moving Truck Rental in Lansing, MI at Hosmer Storage LP
(Distribuidor de U-Haul del vecindario)
Lansing, MI 48912
Services at this Location:
- Lun.: cerrado
- Mar. - vie.: 9:30 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 4 p. m.
- Dom.: cerrado
- 4/18/2021 - 5/3/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lansing, MI 48912
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Online pickup is very easy.John L.
did computer pickup. never saw store or people.Daniel W.
The location was great, the Hosmer Storage (CubeSmart) people saved me from Uhaul. Last summer I rented a Uhaul and when I showed up and my truck wasn't even there. I was selling my house and had to be out that weekend so had to take drastic measures to get help elsewhere. I promised myself I would avoid Uhaul at all costs from then on. Then this recent rental (my boyfriend convinced me to give it another try) caused more aggravation because the remote check-in couldn't authorize because they did not tell me they were actually going to call the alternate numbers there on the spot and none of my people answered so I was unable to remotely check in. After sitting in a parking lot for about 45 minutes, on hold for 20 minutes or more with Uhaul, and already having been transferred once to someone who couldn't help me after all, the manager of the storage facility arrived to work and was able to contact his local Uhaul connections so I could get the code for my key box. Uhaul is 2 for 2 on giving me major anxiety. Um, as if moving isn't bad enough for people.amy C.
I was sent there by another Uhaul facility and when I got there the guy working had no idea I was even coming. Luckily there was a truck available but it took forever to set it up for rental. Then after I got the keys I had to sit and wait for the truck to heat up and there wasn't any way for me to clean the snow off of the window. The guy working said they didn't have a snow removal tool. My mirrors weren't adjusted and I wasn't offered any help doing so. This was my first time driving a truck.Micalah B.
I was able to drop off my truck after hours, which was incredibly convenient for me. That experience was a little tricky because it involved an online process from the location parking lot. My one advise is to make sure you don't put your keys in the drop box before doing that online check out because you'll need them.Bridget H.
A lot.Charles R.
Did NOT receive 24 moving blankets as pre ordered. The VERY nice lady in charge checked all truck and came up with 6 and made phone calls to other locations for me. Lovely lady in the office...disappointed but survived. Also...took pictures of some of the dings and scratches...she said NOT necessary...looking for BIG damage...made me nervous and I took pictures. but on check in all was well. I personally like detail and specifics. Thanks!Kathleen P.
I wish it were more obvious that I needed to take pictures of the odometer and the inside of the truck before returning the keys in the drop box.Shelley K.
Lady was extremely rude and short with me. You guys lost a life long customer to Budget trucks because of her. 0/10 would not rent uhaul again.Drew M.
Easy pickup, helpful staff..Michael S.
Everything went as planned.Bruceemerson F.
When I first arrived, the office was locked even though it was the middle of the day. I would appreciate a sign on the door saying "taking a break" or "back in ten minutes".David W.
Put big@$$ SIGN at driveway entrance.Dean S.
Tabitha Was very professional, helpful and very knowledgeableJeff S.
Gas tank was lower than what the agreement indicated, I didn't notice until I got home with the truck to start loading. Also I had to stand around and wait to be waited on by the 1 person working. Uhaul charged me for 30 extra miles which tells me they calculated the point to point mileage wrong. Never using Uhaul again.David A.
Could not find the place. Feel as if gas charge was incorrect but i didn't take pictures so lesson learned.General-Quentin T.
Wish all customer servive persons we're as nice as Shania she was excellent.....! She's an assist to the u haul family.Sal H.
The store was closed during regular business hours with a note that the staff would be back shortly.erika E.
I was routed to a facility that did not have a furniture dolly which the lady said she had told Uhaul before they did not carry them. I also was shorted by 3 furniture pads. There needs to be better signage as to the Uhaul facility I had a hard time finding the place.Jeff F.
Better signage when you are arriving from hosmer street!!Charles L.
Didn't have all of the moving equipment I ordered online. However, Uhaul contacted me 24 hr before to change the pickup location.Benjamin F.
The quality of the engine. The truck runs significantly poorly.Jessica S.
The use of the vehicle and customer service at the location was fine however I requested a different location and was never informed of the switch. I received no email or phone call and this could have cost us a great deal of money due to the time it took to change locations. Horrible customer service in not informing me of the change!Amy M.
Nothing. Everything was Excellent to me.they really took their time and worked with me even though the store was getting ready to close.Sharonda M.