My first location the key was missing so I had to wait an hour for this location to open. I would recommend making sure the keys are in the lock box before renting out a truck.Samia M.
Marathon Gas Station
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lanham, MD 20706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I had to call customer service on the staff at the location. Horrible experience. Wasted an hour of my rental. Horrible! I want a refund!Chris B.
I was charged for 6 moving pads and I did not receive them. The charge should be removed.Gail S.
Van was very dirty. Full tank was completely empty (below 1/8) and tires were low as well. The person in charge didn't recognise my name, even thou I showed him my phone with the Uhaull info. It took over 15min for him to handle me the keys. In total, it took me 1h to get the van. The phone app is crap and ask again for all the information that I had entered before when I did the reservation. On the return, it was simply impossible (the app wouldn't accept the photo of the odometer). When I called customer service, they said there was a 15min wait, but they only called me back 1h later. The representative didn't do anything, and sent my call back to the initial menu. First time I used UHAUL and also the last time!!! I don't recommend Uhaul, and I don't recommend this location either.Henrique D.
Reservation was made for 0730 however I wasn't able to get the vehicle until 0900. The overall experience was frustrating I would not recommend and look for alternatives to UHaul in the future.Michael B.