This is a tire shop. They have no way of scanning anything at this location. I had to call someone to finish renting my truck.
Linda W.
Moving Truck Rental in Lancaster, TX at Zain Wheels
(Distribuidor de U-Haul del vecindario)
1452 N Beckley St
Lancaster,
TX
75134
Contáctanos
1452 N Beckley StLancaster, TX 75134
Services at this Location:
Horario
- Lun. - dom.: 10 a. m. - 5 p. m.
Alquileres locales para mudanzas de ida o en la ciudad en Lancaster, TX 75134
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
This is a tire place. You have to wait until they get done servicing cars and then call an agent on the phone even if you have a reservation to get everything set up and you can't even use your mobile app to make the process faster.
TANNER B.- Rating:
- 3.0
If you go on Sunday. Customer service is poor with people on sight. Need better customer service.
kermit E.- Rating:
- 2.0
The guy spoke with a split tongue says one thing then turned around saying something else
Jeannett M.- Rating:
- 2.0
Never Double book
george M.- Rating:
- 1.0
I arrived at 10:26 am to return trailer and gate was still locked. I walked around to side door and knocked. A guy came to the door from the tire shop and said you can't leave trailer here. I told him that I can not wait. I asked his name and he told me none of my business. Get the fuck out. I took video of him being disrespectful and cursing me out. I left and reported to the first store location and 800 go uhaul. I'm very upset and disappointed of this treatment from Lancaster location.
KENYETTA S.- Rating:
- 1.0
WORST U-HAUL EXPERIENCE EVER!!!!! When I arrived at the location it was a tire shop. No one greeted me. I then started the pick up my truck process on the app. While filling it out I was approached by a man asking me to help him pay his balance so that he could get his car out of the shop. I then proceeded to complete the pick up process and was told to find my truck. A man came in and the keys to the truck I was to be given was handed to another man. U-Haul had reserved the same truck to two people. I then had to wait for them to change trucks. I left and returned at 10:30p.m. I pulled up and the gate had been locked with my car inside that I drove up there in. I then had to walk to the shop after calling then repeatedly and bang on the window because I saw a man walking around inside. The gentleman then came to the door with NO SHIRT ON HOLDING A GUN. I explained to him that I needed to return the truck and pickup my car. The man then grabbed the keys to the gate and walked me to the gate STILL HOLDING THE GUN. I WAS TERRIFIED. HE WENT ON TO EXPLAIN THAT SOMEONE HAD TRIED TO ROB THE PLACE EARLIER. I immediately took pictures of the truck and odometer and hoped in my car to leave. The next day I contacted U-Haul and was simply told that the location isn't apart of U-Haul. No apology or anything. My card was then charged OVER THE AMOUNT THAT IT SHOULD HAVE BEEN. I WILL NEVER USE U-HAUL AGAIN AND AM SERIOUSLY CONSIDERING FUTHER ACTION. DO NOT GO TO THIS LOCATION!!!!!!!!
Monica A.- Rating:
- 1.0
I had to load the trailer myself. I would not recommend this location. I would like a refund if possible.
Genaro A.- Rating:
- 1.0
Really bad customer service and they are so rude to people...
Gaudencio E.- Rating:
- 1.0
VERY Poor customer service
Kevin K.- Rating:
- 3.0
Train the employees on the procedures for checking in equipment
Darryl W.- Rating:
- 1.0
Over charged after presenting my receipt, showing the recommended mileage. I will never use u haul again and I will be sure to close my business account.
Kendra S.- Rating:
- 1.0
Guy didn't know what he was doing. I was the person there and it took a little longer than a hour to get me on the road. He attached the trailer to the truck but I had to hook up the lights and he walked off. I made sure the lights and everything was good and left.
Christopher B.- Rating:
- 1.0
The man who was trying to assist me didn't know how to access the system. He had to call Kathy. She kept telling me that they were new to I haul. I paid in advance online and did the online check in, however I was at Zain Wheels for over an hour!
Marsha M.- Rating:
- 1.0
Get some one in there that know what's going on. I had a horrible experience today pick up and drop off. Drop off at 5pm and had to be on phone with a u haul person over 30 min and then was over charged. I was charged one price while I'm on the phone with the u haul worker she told me one price . I gave her my card number To pay the amount she told me at drop off and 3 hours later I get an extra charge that wasn't authorize On my card . I Immediately call the u haul place and got no help but we will have some one call u back. no one has called. Please get some workers train . This was the worst experience I ever had with a company
laquita W.