I was charged for equipment but it wasn't present in the truck at pick up. Very poor customer service from Amy of Hyattsville location. She was some what belligerent and had very little patience.Earlene M.
IStorage La Plata
(U-Haul Neighborhood Dealer)
La Plata, MD 20646
10 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
- Jueves10 a. m. - 6 p. m.
- Viernes10 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
- Sábado10 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
- Devolución del cliente 24 horas
Servicios en esta ubicación:
One-Way and In-Town® Rentals in La Plata, MD 20646
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Cab of truck had a strong smelled like cigarettes and cheap perfume.Todd H.
Not a good experience at the pick up location. We ordered a hand truck and blankets. When the business called to confirm our reservation two hours before pick up (not the day before as stated in the contract), I ASKED the rep to confirm that these items were in the truck. He said he didn't think so, but he agreed go check and call me back. He did, but he said they weren't there. Where was I supposed to get a hand truck at 5:00 PM? And I had to use my good blankets to wrap the furniture in. So with less than two hours before pickup, I was stuck without the things I ordered and received a confirmation for but didn't get. The guy didn't offer to call another location to get them for me. I'm 71 years old and I had to help my grandson carry all of my heavy furniture into my new place, wrapped in my good blankets that I use on my bed. In addition, the website for this location said they close at 6:00, so I set my pick up time for 5:30. In that same confirmation call, I was informed that I had to be there by 5:00. When I asked why, I was told the website is wrong. That was curious because the sign by the front door also said 6:00. It was Friday. I think someone just wanted to leave early. I do NOT recommend this location. Conversely, the drop was a breeze. We returned the truck a day early, after hours. The instructions were clear and easy and I got a receipt at 9:20 the next morning.Bonnie G.
Person should up right as I was about to drop the key in the drop box. Unfortunately, she was not able to close out the transaction and get me a receipt.Gerald O.
First off the reservation price and the price charged to my card were different. The truck didn't have gas in it and that's how I returned it but they charged me dir returning it with the same amount. I use uhaul all the time just not this location and after this I don't think I will be using uhaul ever again. The math doesn't add up.Kimberly D.