I did the mobile pickup so thought that was a painless experience.Jerry D.
Moving Truck Rental in La Vergne, TN at Easy Towing
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en La Vergne, TN 37086
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The truck had debris on the floor, the cupholders and the dashboard as well as dried coffee in the cupholders when I got it. When I dropped it off, I said it wasn't clean enough for another family so it could be cleaned, and was consequently charged a cleaning fee for a mess that was not mine. This problem should be addressed.Adam W.
This truck was a nightmare to drive. There was a leak in the driver door and made it very loud in the cab when driving. The truck was very difficult to drive. It pulled constantly to the right and was all over the road. I think the alignment was was off. I got terrible gas mileage which probably had to do with the alignment. Very bad experience to put up with this for 2100 miles.Richard J.
Picked up truck with 2 miles til empty. Still was charged for fuel, and an extra day even though truck was returned. Additionally, i have been trying to get my money refunded for 3 days now spending 2 hours a day or more on hold to be told i need to contact the store, who them then tells me i need to contact corperate. Never using uhaul again. I would say terrible customer service but there was none to speak of...just passing me to the next person that does nothing for me.Trevor E.
The truck was not clean when we rented it. The lady at the front is also racist. She told my husband she has no trucks available (large black man) but me a smaller white women she has a truck available, but then she told me the guys before me that used it did not clean it and she charged them a cleaning fee, and now she is trying to charge me one. This is after she had a full on argument with me about where I just HAD to return her truck to. She is the most disrespectful â€œbusiness womenâ€ if you would like to call her that, I have ever worked with. Not to mention she is running a fortune teller place out of a uhaul building; but wearing an I believe in god shirt. All Contradicting if you ask me.Sarah C.
Nothing that I can think of.GLENN K.
An easy experience. The truck was super clean and the employees were nice and helpful.JAMES T.
Quit making everything involving check in using your phone !!!!!!! Why do you have to take a picture of your drivers license? Scan it at pick up to make it easier!! Tried for 15 minutes to find out how to give permission to your website to submit pics and still couldn't figure it out, not everyone is technically savvy.Allen C.
The two ladies behind the counter were very nice and very helpful. A good experience all-around!William H.
The customer service agent/desk attendant was super helpful! She was very nice and attentive. However the truck was almost unusable. The alignment was terrible, shocks were dead, and weather seals in doors literally fell off. There was standing water inside the doors. The Uhaul site itself had seen far better days as well. I feel sorry for the desk attendant having to work there.DANNY L.
Location was understaffed. Parking lot is gravel with mud puddles. Location was not able to print a receipt, which resulted in me traveling 40 miles out of the way to print a receipt so I could submit a bill for reimbursement to my client.SELDON S.
Everything was good.MEGAN M.
Did everything on libe check out n all. Got there. Had to redo all of it again. It was cheaper doing it at the place. She stopped the 1st action. But it seems it did not wotk. Still got charged for it. Now i hv to go n waste a hour or so to get my money backGARY H.
Front desk worker not wearing a mask. Uhaul was not cleaned prior to pick up â€” dirt, dog hair, sticky floors. Alignment was not great. Light burnt out in the back.Thomas W.
The refund amount has not been changed on my card.DARREN D.
nothing I can think of. A great experience.PHILLIP N.
Upon arriving it was not immediately clear where the office was. After finally finding the office door and opening it, I was hit with a strong cigarette smell I could barely breathe. So disgusting! The small 10x10 room was a concrete floor, no chairs or heat. No public restroom. The lady left the office to go out back and didn't return for 15 minutes. Not sure what she was doing as she didn't communicate. I spent 45 minutes just simply trying to pickup a trailer that I had already paid for online. Will not go back there!NICHOLE L.
Didn't have the blankets or dollies I ordered. Truck only had 3/4 of a tank, not a full tank. The truck was completely iced over. The steps on the back were extremely dangerous. And it took me 30 minutes in the parking lot to get the windshield unfrozen. I understand I'm renting a piece of equipment, but some type of customer service should be involved.BRYAN R.
All was perfectBRIAN W.
Office is really nasty they somke inside really bad smile inside officeSUMAN R.
Nothing everything was greatNADIJAH FAITH R.
Good customer service, front greeter was patient with me while getting all the information she required.PRISCILLA S.
The lady in service was really niceBUFFY H.
Smelt like someone smoke 4 packs of cigarettes a day in this facility. The lot is terrible and poorly maintained. I rented a truck and upon arrival the clerk said she would take care of it, and unfortunately I learned my lesson because the mileage was not correct!EMILEIGH M.
Fast easy serviceCHRISTINA D.