they refused to assist with hooking up the trailer, not even to check the lights. when I called the company to complain, they made me take the trailer, (that i hooked up by myself) to another uhaul location to have it checked to be sure it was hooked up correctly, and I had to remind her to check the lights! then to make matters worse, they granted me a whole $50 refund, compensation for the time involved in taking it to another location even though I was already running late.
Alquiler de camión de mudanzas en La Plata, MD en IStorage La Plata
¿Te mudas de o a La Plata, MD 20646? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en IStorage La Plata. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en IStorage La Plata
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde La Plata, MD.
Alquileres de vans de carga y pickup en La Plata, MD
Los alquileres de van de carga y pickup U-Haul en La Plata, MD son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en La Plata, MD 20646. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
The IStorage attendant Richard was very helpful both before the rental with providing all information, and the day of rental pickup. Also the U-Haul phone attendants were helpful and courteous. The cargo trailer brake and turn signal lights were working but not all the other running/parking lights around trailer. I checked one of the wire connection to find it not connecting well enough, but with some electrical tape, was able to get the lights working.
I was charges to separate fuel charges even though i brought the truck back at the amount in which i got it.
I spoke with a gentleman by phone. He provided me the necessary information in which to return my (One-way)rental U-Haul Truck. Upon arriving after the Office had closed; we followed the instructions given earlier...........Made for a smooth truck agreement!! Thank you,,,,
The equipment was clean. The brake lights and indicating lights worked. The running lights were all out. This was not an negative for this location. Whoever rented before may jot have reported the issue. The guys were friendly and helpful. Printed a list of locations for my destination where I could return the trailer.
No attendant on site at the time of the trailer drop off so I have no experience with how the rental location is handled by representatives.
The location is down off the road and there was little space to maneuver and turn around with the trailer. the employee took his own sweet time coming out to greet me, and by the time he did come out, I had spent a good bit of time trying to turn around with the trailer attached and park it, then when he came out he just said to "leave it where it is." Very annoying.
Good friendly guy, helpful
Made the drop off very easy.
everything was easy and perfect!!
The two young men operating the facility did not even offer to help attach the trailer. When I arrived at the trailer the electrical plug was lying in the mud, caked with dirt. I had to clean the plug first before I could connect it to my truck. Fortunately, I am a fit 65-year-old and could lift the trailer to connect it to my truck. You need to retrain these employees on customer service...because they were never taught any!
Have a back up for lunch time if agents don't talk to or help customers during their lunch. OR if you can only afford one employee put a lunch time sign up telling customers to drop keys in the drop off box, we'll call you if there are any issues otherwise just look for an email receipt from us. If you need to speak with someone we'll be back (put the time when the lunch break is over). Just my opinion of how you could provide better customer service.
Heather is so friendly and helpful.
Customer service was excellent.
Ms. Heather Nelson was very accommodating. I will use U-Haul again in the very near future! Eric Dean
Keep up the jovial spirit, honesty and kindness. I felt welcomed.
The young lady that helped me was very helpful and polite. Great employee. The truck I rented; however, was not clean at all. The cab smelled and had drink spilled all over the dash and in the cupholders. Not very good in that category.
I did not like that I was not giving a balance of the cost of the rental when I returned. You withheld almost $400, but could not give me the amt that would be taken from my card????????????
I was over charged for my rental. We drove the truck 27.3 miles and were charged for 98. Hopefully this will be resolved quickly. I have put in a call to the 1-800 number. I'm hoping this was done unintentionally.
The lady who helped me was excellent. The truck I rented was not available so I had to go the next size down, but she discounted the gas and a daily rate fee and it worked out fantastic.
The agent was helpful with the return. Looked throughly around the truck and asked if there were any issues. I told him about the attic leak and how dirty it was when we got it. I returned it with more gas than when I picked it up. He told me that I would be getting a 20 dollar deduction but did not adjust my bill.
I was charged a different charge and not happy at all
The truck we reserved was not there and they had to give us a smaller truck. However, the staff member working the front desk was friendly, apologetic, and accommodating for the situation
extremely satisfied process was quick had trailer and car loaded and on the road quickly