First let me say that this was not the original drop off location. The original spot was Got Thrift at 4720 Irlo Brunson Hwy, Kissimmee. This was the drop off location chosen for me to take the truck. When I get there the people were very unprofessional. They tell me that because they have â€œtoo many trucksâ€ they couldn't accept mine. How was that my fault? So they tell me that I can't just leave the keys cause they â€œwon't be responsible for the truckâ€. Are you kidding me? So I'm forced to take it to a different location! That's after I've gassed it up and on top of that I'm in a hurry cause I had to be somewhere in under 2 hours and I had to go home and shower and get ready. I was late by the way. So this location was a total fail. The second location on main St when I walk in the attendant is sleeping on the counter!! He then takes the key and tells me yeah you're all set. He doesn't check the truck. And when I ask him he says it's all good. I tell him I don't want to get any surprise charges or any surprise calls afterwards about anything (Not that anything did happen). Well guess what? I wake up this morning to an extra charge on my card for supposedly extra miles? This was a one way trip from NORTH OCOEE to SOUTH KISSIMMEE. It I do a map check it tells me it's 44 miles. And they tell me that I'm only allowed 32 miles and after that there's a charge? WHAT?!?! I've never had a mileage limit on a one way trip and you're gonna tell me I have a limit that doesn't even cover the distance? I don't know what's happened to uhaul but it went from average to I'll never use them again in just one trip! I don't care if I have to pay more for a different company. I'll probably still pay less for not using uhaul anyways.Eric P.
Moving Truck Rental in Kissimmee, FL at U-Haul of Kissimmee
Kissimmee, FL 34744
(1/2 mile north of Hwy 192 On Hwy 441 OBT)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Alquileres locales para mudanzas de ida o en la ciudad en Kissimmee, FL 34744
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The staff was professional and efficient!JACK A.
It was great!!!CATHERINE P.
I would not recommend using uhaul to anyone at this point. I feel I was over charged by quite a substantial amount in this process. I had a change in plans and requested a change from local to one way and the 3 day rental of a trailer went from $113 to just under $300. It was paid but I don't think I will ever use uhaul again and will let others know how crooked the whole thing is as well. Somehow a 3 day rental got charged for 6 days........ANDREW H.
Front work of the truck needs to be done text when you turn a lot the wheel God bless youCLEMENTE M.
The personnel were helpful and knowledgeable. Answered all my questions.Peter F.
Did a grat jobNita H.
I have to say this location has improved over the years. I had many issues renting at this location in the past, had to make complaints about the manager twice. Now they're 10 times better, great staff.Gilson S.
Didn't walk out to check was right installed just ask if we knew how to do it. so because of that wasn't able to check equipment number on contract so when we tried to return equipment Didn't match they make us wait like for 30 min. trying to make me call customer support after they just told me they can keep it the issue was something they can fix .... make me wait for nothing customer support keep me on hold for 8 min twice and no answer.EMANUEL P.
Customer service was great. The shop is cluttered and the location is not easy to exit.Daniel C.
Muy profesionales ðŸ‘HERIBERTO S.
My original drop location don't even exist, Again I have to call to tell what's going on, and I have to coordinate everything by myself, set in up the new drop location but operating.PEDRO A.
Good customer serviceADEL E.
Everything perfectVICTOR N.
The young man that assisted me was very nice as well as being very good at his job.MICHAEL W.
Having the truck I reserved. Having right gas mileage in system before you guys over charge me. The worse experience ever. Will never go backQUINTON M.
Recomindo de espandir el espacio. De servicio al cliente seria .mejor para k el cliente se sienta comodoANGEL R.
Warning light indicators are important and they freck out customers because sitting on the side of the highway broke down is the worst experience w/a rental.CARL S.
Chris and his crew did a good job ðŸ‘ðŸ¾MIKAIL A.
Pick up and drop off were a breeze. Truck ran like a champ, whole process was seamless. Can't ask for much more.JOHN C.
Outstanding customer service. Great management & crew. 5-Stars.MICHAEL P.
Everything went smooth and easyrobert B.
The service is excellent I'm happy now can you recommend to make friends ðŸ‘ðŸ»ðŸ‘ðŸ»ðŸ‘ðŸ»ðŸ‘ðŸ»ðŸ˜ŠRosa I.